Support Worker - January Start

Acuity Care Group Limited; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading supported living healthcare provider in Exeter is looking for a compassionate Support Worker to assist a young lady in living life to the fullest. You will provide 1:1 support and help with daily activities while ensuring effective communication with her family. Ideal candidates should have experience with learning disabilities and be empathetic, patient, and flexible. The pay rate is £14.50 per hour, with 8-hour shifts available. This role offers training and progression opportunities within the organization.

Benefits

Access to Westfield Health Cash Plan

Employee Assistance Programme (EAP)

Progression opportunities

Further training in NVQs in Health and Social Care

Generous Refer a Friend scheme

Qualifications

• Experience supporting people with learning disabilities, autism, and mental health needs.
• Ability to communicate clearly and consistently.
• Capacity to maintain professional boundaries while being friendly.

Responsibilities

• Provide 1:1 support at home and in the community.
• Assist with meaningful activities to enhance daily living.
• Communicate with family and other support staff effectively.

Skills

Empathy

Patience

Flexibility

Strong communication skills

Driving

Job description

Support womens football? Don't go offside and join us to support this young lady live life to the fullest!

Support Worker

Pay rate : £14.50 per hour

Shifts : 8am–8pm / 8pm–8am

WE ARE HOLDING AN ASSESSMENT DAY on FRIDAY 2nd JANUARY 2026

START DATE AND TRAINING TO COMMENCE ON MONDAY 12TH JANUARY 2026 IN CORNWALL

(to be considered for this role you MUST be able to attend both the assessment day all day AND start on 12 / 01 / 2026 doing your training in Cornwall)

We're looking for a Support Worker to be part of one person's journey to live life their way in Exeter.

They love music, social media, shopping trips, women's football and exploring new places. To help them do more of what they enjoy, we need someone local who knows Exeter, can drive their car, and holds a full UK licence.

You’ll provide 1:1 (sometimes 2:1) support, both at home and in the community from meaningful activities to keeping their home comfortable. You'll need to be a calm and nurturing person who has really strong communication skills. You also need to be able to be friendly and supportive but keep those strong professional boundaries in place to successfully support this young lady.

She communicates with her family regularly, especially mum, so it's really important that we're all clear and consistent with messages so there is no confusion. The young lady is very communicative when she's in the "green" and has great verbal communication skills but also loves communicating in written form i.e. text messages, emails and written notes. However as she starts moving through "amber" and "red" her ability to communicate deteriorates. She doesn't like visual aids or symbols, and can struggle with tone, so can be upset or offended if she takes something the wrong way or thinks you were being disrespectful. You may need to explain common sayings as she can take things quite literally, and to check if she's understood something it's always good to get her to repeat something back to you!

We're looking for someone empathetic, patient, and flexible, ideally with experience supporting people with learning disabilities, autism, behaviours that can be seen as challenging, mental health needs, or brain injury.

More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A
• Learning Disabilities & Autism
• Bespoke

Team Brain Injury

This role sits within our LD&A family, and you will be supported by an experienced hands‑on Team Leader. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person‑centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We do offer additional benefits including:

• Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets
• Grab a free ticket to a horse race or comedy show.
• Further training in NVQs in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme – receive up to £500!