Support worker- Housing

Brook Street Social Care; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent social care organization in Manchester is seeking a dedicated Housing Support Worker to provide person-centered support to asylum seekers and refugees. This role involves providing practical and emotional assistance, helping individuals access essential services, and ensuring they feel safe within their community. Ideal candidates will have strong communication skills and a commitment to equality and inclusion. Training will be offered for those new to the asylum system.

Benefits

Comprehensive induction and ongoing training

Career development opportunities

Supportive working environment

Employee wellbeing support

Qualifications

• Knowledgeable about the asylum system, immigration processes, or housing support.
• Experience in a support, social care, or housing role is desirable.

Responsibilities

• Provide practical and emotional support to asylum seekers.
• Assist individuals with understanding housing rights and responsibilities.
• Support access to healthcare, education, and welfare services.
• Help develop life skills like budgeting and communication.
• Liaise with local authorities and health professionals.
• Maintain accurate and confidential case notes.

Skills

Empathy

Communication skills

Problem-solving skills

Job description

Housing Support Worker - Asylum Seekers

Location : Manchester

Hours : Full-time / Part-time / Flexible shifts

Salary : £14.00

Contract : Fixed-term

🌍 About the Role

We are seeking a dedicated Housing Support Worker to join our team, providing person-centred support to asylum seekers and refugees living within our supported accommodation services. You'll play a key role in helping individuals rebuild their lives, access essential services, and integrate safely and confidently into the community.

💼 Key Responsibilities

As a Housing Support Worker, will :

Provide practical and emotional support to asylum seekers, promoting safety, stability, and independence.

Assist individuals in understanding their rights and responsibilities regarding housing and tenancy.

Support with accessing healthcare, education, legal advice, and welfare services.

Help residents develop life skills such as budgeting, communication, and community participation.

Liaise with local authorities, health professionals, and partner agencies to ensure a holistic support approach.

Maintain accurate and confidential case notes and ensure compliance with safeguarding policies.

👤 About You

We're looking for someone who is :

• Empathetic, patient, and committed to equality and inclusion.
• Knowledgeable about the asylum system, immigration processes, or housing support (training provided if not).
• Able to build trusting relationships with vulnerable individuals from diverse cultural backgrounds.
• Organised, with strong communication and problem-solving skills.
• Experienced in a support, social care, or housing role (desirable but not essential).

🎓 What We Offer

• Comprehensive induction and ongoing training.
• Career development and progression opportunities.
• Supportive and inclusive working environment.
• Employee wellbeing support and recognition initiatives.

✉️ How to Apply

If you're passionate about supporting asylum seekers to feel safe, valued, and empowered, we'd love to hear from you