Support Worker - Flexible Shifts & Career Growth

Kingsley Healthcare Limited; Lowton Common; On-site; GBP 25,000 - 26,000; Full time

Job summary

A healthcare provider is looking for a Desktop Support Specialist. This role involves providing technical support during onboarding and assisting with resident needs in a structured environment. Ideal candidates will have strong communication skills and the ability to stay calm under pressure. Additional benefits include 25 days annual leave, access to training schemes, and a pension plan. Candidates are required to hold a valid UK driving licence, and experience in care or customer service is advantageous.

Benefits

25 days annual leave

Public and privilege holidays

Access to Level 2 apprenticeship

Civil Service pension scheme

Employee Assistance Programme

Qualifications

• Applicants must hold a full, valid UK driving licence which must include the D1 Vehicle Category.
• Experience in care or customer service environments is preferred.
• Ability to work in fast-paced, structured environments with routines.

Responsibilities

• Deliver comprehensive technical support during new hire onboarding.
• Recognise and facilitate daily needs of residents.
• Provide customer/branch support across locations.
• Assist with replenishment and floor operations.
• Comply with shift patterns and ensure timely travel.

Skills

Good communication

Calm under pressure

Customer service experience

Job description

A healthcare provider is looking for a Desktop Support Specialist. This role involves providing technical support during onboarding and assisting with resident needs in a structured environment. Ideal candidates will have strong communication skills and the ability to stay calm under pressure. Additional benefits include 25 days annual leave, access to training schemes, and a pension plan. Candidates are required to hold a valid UK driving licence, and experience in care or customer service is advantageous.