Support Worker

Home Care Direct; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home care provider in Norwich is seeking a Personal Care Assistant to offer essential home care support. This role involves providing personal care, medication management, and daily living assistance to a client with specific health needs. Candidates should be compassionate and reliable, with a full UK driving licence. This position requires flexibility in shift work, including nights and weekends.

Benefits

Company pension scheme

Enhanced bank holiday pay

Paid training

Employee perks including Blue Light discount

Qualifications

• Driver with a full, clean UK driving licence.
• Must have experience with personal care.
• Compassionate and committed individual.

Responsibilities

• Provide personal and continence care.
• Monitoring and administering medication.
• Support client with mobility and daily living activities.

Skills

Compassionate

Reliable

Commitment to long-term care

Comfortable with personal care

Comfortable working around dogs

Job description

Job Ref Number

ZR481

Location

Norwich, East Anglia

Hours

36hrs per week

Pay

£14.00 to £14.50 per hour

About HomeCareDirect

HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.

Why Join Us?

As a valued member of our team, you’ll enjoy:

Competitive Pay & Benefits

• Company pension scheme
• Enhanced bank holiday pay
• Paid training

Ongoing Support & Recognition

• Dedicated Regional Care Lead & Nurse support
• 24/7 on-call assistance
• Employee perks, including:
• Blue Light discount card
• Long Service Awards
• PA of the Quarter Awards
• 24/7 confidential wellbeing support via Spectrum Life

The Role

As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client. This role is for 36hrs per week which will be split between 3 x 12hr shifts. Flexibility is required to cover both day, night and weekend shifts.

About The Client & Your Responsibilities

Our client is a gentleman in his 50’s who has diabetes and whose condition of MS has progressed, which both requires monitoring on a regular basis. He suffers from chronic pain and memory loss and requires support in all aspects of mobility and daily living, including personal/continence/catheter care, PEG feeding, blood glucose monitoring and medication administering. Other duties include ensuring proper hydration, bathing, cooking, accompanying to appointments, following SALT and continence guidelines and collaborating closely with other team members. You will also be required to help care for our clients dog and take to the vets when needed.

Requirements

We provide comprehensive, paid training (to CQC standards) before your start date, covering:

• Full induction
• Safeguarding Adults
• First Aid / Food Hygiene / Health & Safety
• Personal / Catheter Care
• Gastrostomy
• Moving & Handling / Falls Awareness
• Medication Care Needs / Blood Glucose Monitoring
• Diabetes Awareness / Mental Health / Multiple Sclerosis

All training must be completed prior to start date and is paid at minimum wage.

Who We’re Looking For

• Driver with a full, clean, UK driving licence
• Must be comfortable supporting with personal care
• Must be comfortable working around dogs, with no allergies
• A compassionate, reliable, and committed individual
• Commitment to long-term, person-centred care
• Desirable: Experience of PEG feeding, Diabetes & Insulin monitoring/management, MS related Dementia

Benefits

Join a Team That Cares

At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. A full, enhanced DBS certificate will be obtained for this role. At HomeCareDirect, we pride ourselves on delivering high standards of care and professionalism and we know that starts with our people. If you’re looking to join a growing team where you’ll be valued, supported, and have a genuine impact, we’d love to hear from you.

Please only apply if you have the right to work in the UK. We are unable to offer sponsorship.