Support Worker

New Appointments Group; Dover; On-site; GBP 40,000 - 60,000; Part time

Job summary

A support services organization in Dover is seeking a dedicated Support Worker to assist individuals facing homelessness. The role involves providing person-centred support, building rapport, and encouraging independence among clients. Empathy, patience, and organisational skills are crucial. Experience in housing or support work is beneficial but not mandatory. This temporary position offers 22 hours per week on an agreed rota, contributing to positive changes in vulnerable lives.

Qualifications

• Experience in housing, homelessness, or support work is desirable but not essential.

Responsibilities

• Provide person-centred support to clients experiencing homelessness.
• Work within supported accommodation and in the community as required.
• Support individuals to address multiple needs and build resilience.
• Carry out interviews and assessments with new clients.
• Establish and maintain positive working relationships with clients.
• Encourage engagement with support plans and activities.

Skills

Empathy

Patience

Rapport building

Organisational skills

Calmness under pressure

Job description

Job Title: Support Worker

Location: Dover

Pay: £12.74 per hour

Hours: 22 hours per week, worked over 7 days between 8:00am - 10:30pm on an agreed rota

Contract: Temporary until March

About the Role

We are looking for a compassionate and motivated Support Worker to join our team in Dover. In this rewarding role, you will support people who are homeless or at risk of homelessness, helping them build resilience and work towards independent living.

You will work with clients with a range of support needs, providing assistance within supported accommodation and occasionally within the community. This role is vital to helping individuals overcome challenges, access services, and make positive changes in their lives.

Key Responsibilities

• Provide person-centred support to clients experiencing homelessness or housing insecurity.
• Work within supported accommodation settings and, where needed, in the community.
• Support individuals to address multiple needs, build resilience, and move toward independent living.
• Carry out interviews and assessments with all new clients.
• Establish and maintain positive, trusting, and meaningful working relationships with clients.
• Encourage active engagement with support plans, services, and activities.
• Work effectively as part of a team and within an agreed rota.

About You

We’re looking for someone who is:

• Empathetic, patient, and non-judgemental.
• Able to build rapport with people from a wide range of backgrounds.
• Confident in managing challenging situations calmly and professionally.
• Organised, proactive, and committed to empowering others.
• Passionate about making a difference in the lives of vulnerable individuals.
• Experience in housing, homelessness, or support work is desirable but not essential for the right candidate.

The role is subject to Disclosure and Barring Service (DBS) checks.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.