Recovery Worker

Midlands Partnership NHS Foundation Trust; Bilston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Support, Time, Recovery Worker to aid vulnerable individuals in health and justice settings. This role involves promoting self-determination, establishing therapeutic relationships, and providing short-term support after custody or court appearance. Ideal candidates have experience with complex health and social care needs and possess relevant qualifications. The position emphasizes community engagement and professional growth within an award-winning NHS Trust.

Benefits

Career development opportunities

Ongoing training and support

Qualifications

• Basic knowledge of physical/mental condition and rehabilitation.
• Experience with individuals having complex health and social care needs.
• Experience and/or sound knowledge of the Criminal Justice System.

Responsibilities

• Promote self-determination and autonomy for service users.
• Establish therapeutic relationships with service users.
• Set and monitor quality standards based on clinical guidance.

Skills

Competent in literacy and numeracy

Computer Literacy

Ability to form rapport with individuals and groups

Ability to maintain professionalism

Willingness to work flexibly

Education

NVQ Level 2 Health & Social Care or equivalent

Job description

Go back Midlands Partnership NHS Foundation Trust

Support, Time, Recovery Worker

The closing date is 27 January 2026

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The post holder will be responsible for working in Health and Justice (H&J) Services, dependent on skill and service need. Health and Justice is not itself a treatment service, but it is an identification, assessment and short‑term support service.

There will be Health and Justice Practitioners within Custody Suites, Courts and Prisons (RECONNECT) to identify and assess vulnerable individuals. This uses assessments to make appropriate referrals for treatment and support, and ensures criminal justice practitioners are notified of specific health requirements and vulnerabilities of an individual, which can be taken into account when decisions about charging and sentencing are made.

The post holder will be responsible for providing short‑term support to vulnerable individuals upon leaving Custody or Court, where further support is required. The post holder will work closely with the individual to prioritise needs and plan actions to address the identified needs. This may include supporting an individual to make a referral to a specific service and supporting the individual to attend the initial appointment with that service.

The role will involve ongoing assessment, accessing and implementing a wide and, at times, complex range of care services across an ageless Service.

Main duties of the job

The post holder will be responsible for carrying out assigned tasks as part of the Health and Justice Service.

Working with service users referred to Health & Justice and the individual's carers, helping to promote self‑determination, choice and autonomy.

To effectively establish a therapeutic relationship with service users and relatives/carers.

Responsible for participating in the setting of quality standards, including the auditing, monitoring and reviewing of practice in line with current clinical guidance practice and policy.

Assess patient's individual care needs, agree and refer on to appropriate agency. Involve the individual in the planning and prioritisation of their activity where possible. Provide short‑term intervention to encourage the individual to engage with services and attend their initial appointments.

Utilise agreed outcome measures to review the effectiveness of process, as part of Health and Justice Service.

Participate in the development of the service to ensure clinical governance processes are actively implemented at team level.

Assist in ensuring that the aims and objectives of the service (as set by the Team Leader) are fulfilled and to identify factors which may inhibit these from being achieved.

To remain up to date and compliant with mandatory training requirements.

Service is based at Crescent House, Bilston – but offers support to service users in a variety of community settings across the Black Country.

About us

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

Please see the Job Description and Person Specification for further details, a summary is below:

Working with service users referred to Health & Justice and the individual's carers, helping to promote self‑determination, choice and autonomy.

To effectively establish a therapeutic relationship with service users and relatives/carers.

Responsible for participating in the setting of quality standards, including the auditing, monitoring and reviewing of practice in line with current clinical guidance practice and policy.

Person Specification

Qualifications & Training

• Competent in literacy and numeracy.
• Basic knowledge of physical / mental condition and rehabilitation.
• Computer Literacy.
• NVQ Level 2 Health & Social Care or equivalent of.

Experience

• Experience working with individuals with a complex range of health and social care needs.
• Experience and/or sound knowledge of the Criminal Justice System.
• Experience of implementing personalised care plans or rehabilitation plans.

Skills, Knowledge & Abilities

• Awareness of a range of vulnerabilities. An awareness of the impact of vulnerabilities on individuals.
• Ability to form rapport with individuals and groups.
• Ability to maintain a high degree of professionalism at all times, even in challenging and complex situations.
• Willingness to work flexibly.
• Car owner / driver – business insurance will be required.

Personal Attributes

• A passion for promoting the rights and entitlements for those who face discrimination as a result of a range of vulnerabilities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust

Address

Black Country Health & Justice Service Ground Floor Office Suite,