Support Officer Additional Needs

Clarion Housing Group; Canterbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major housing association in Canterbury is looking for a Support Officer to provide essential support services to customers with additional needs. The role involves facilitating access to services and working closely with colleagues in supported housing and outreach. Applicants must understand both statutory and non‑statutory services and have the compassion necessary to assist vulnerable individuals. The position offers a full-time contract with a competitive monthly salary ranging from £28,038 to £30,194.

Qualifications

• Understanding of statutory and non‑statutory services available for support.
• Ability to facilitate access for individuals with additional needs.

Responsibilities

• Provide effective support service to customers with additional needs.
• Work alongside colleagues in supported housing or outreach services.

Skills

Anti Money Laundering

Gas Turbine

Animation

Investigation

ITI

Blogging

Job description

Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people with additional needs

Our designated domestic abuse services in Canterbury Kent are currently hiring a Support Officer to join our dynamic and friendly team. A nutshell: your role would be to provide an effective support service to customers with additional needs in designated services.

Your main responsibility would be to facilitate access for people with additional support needs and multiple disadvantages into Clarions Supported Housing services. Without additional support these individuals may not be able to be accepted into our services.

We are looking for an enthusiastic, motivated and talented individual who is interested in building a career working for one of Europe’s largest housing associations. Alongside providing general needs housing Clarion also delivers support services to some of the most vulnerable people in society. While the role of Support Officer may be challenging at times it is also extremely rewarding.

At Clarion we recognise the importance of safeguarding vulnerable adults and we expect our Support Officers to have a thorough understanding of the wider statutory and non‑statutory services available to them. We are committed to providing a safe and caring environment for our customers and we hope you share our passion for making a difference in their lives.

As part of the Kent team you’ll be working alongside your colleagues in either supported housing or outreach services. Your role as a Support Officer will be to deliver exceptional support services to our customers and we appreciate the empathy and compassion it takes to do this job well.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. If you feel you have the qualities we are looking for we’d love to hear from you.

As you can imagine the full job description includes lots more detail so please check it out before applying to the Support Officer – Additional Needs role.

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle – dive in and find out more here.

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Closing Date: Tuesday 9th December 2025 at midnight.

Interviews will be held in Ashford on the 18th and 19th December 2025.

Applicants must be able to travel across Maidstone, Ashford and Folkestone.

This post is subject to an Enhanced Adult & Child plus barred list check.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

We reserve the right to close this advert early.

Required Experience:

Unclear Seniority

Key Skills

• Anti Money Laundering
• Gas Turbine
• Animation
• Investigation
• ITI
• Blogging

Employment Type : Full‑Time

Experience: years

Vacancy: 1

Monthly Salary: 28038 - 30194