Support Medical Secretary | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare trust in Liverpool is seeking a part-time Support Medical Secretary to join the Administrative Team. The role involves providing high-quality secretarial support to the Outpatient team and requires excellent interpersonal skills and the ability to meet tight deadlines. The trust is committed to providing both physical and mental health services, ensuring a positive work environment for its staff. Flexible working requests will be considered.

Benefits

Flexible working requests considered

Responsibilities

• Provide comprehensive and professional secretarial support.
• Type clinical correspondence in a timely manner.
• Maintain confidentiality when dealing with information.
• Demonstrate flexibility and use initiative in duties.
• Organise and co-ordinate workload activities.

Skills

Excellent interpersonal skills

Ability to work to tight deadlines

Good working knowledge of medical terminology

Friendly telephone manner

Job description

Overview

An exciting opportunity has arisen at Moss house CMHT, Liverpool, for a highly motivated and enthusiastic part time Support Medical Secretary to join our Administrative Team supporting the Out patient team

Key Responsibilities

• Provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.
• Work closely with services to type clinical correspondence in a timely manner to achieve KPIs.
• Work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information.
• Have a good working knowledge of medical terminology and a willingness to expand on that knowledge to provide support to different specialities.
• Demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, enabling the medical team to utilise their time efficiently.
• Organise own workload and co‑ordinate workload activities with other Medical Secretaries in the team.

Qualifications

• Excellent interpersonal skills and a friendly telephone manner.
• Ability to work to tight deadlines, withstand the pressure of a busy department and work on your own.

Benefits

Flexible working requests will be considered for all roles.

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and commissioned for services covering the North West, North Wales and the Midlands.

Specialise in inpatient and community services supporting physical and mental health, including specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

Commitment to ‘perfect care’—care that is safe, effective, positively experienced, timely, equitable and efficient. Support staff to do the best job they can, work alongside service users, families and carers to design and develop future services together. Currently delivering programme of organisational and service transformation to significantly improve quality of services and safely reduce cost.

Application Deadline

This advert closes on Wednesday 3 Dec 2025