Support Manager

Transskribo; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Leeds is seeking a Support Manager to oversee two supported living houses. This role involves ensuring high-quality, person-centred care and managing a dedicated team. Candidates should have extensive experience with learning disabilities and hold a Level 4 or 5 Diploma in health or social care. The position offers various benefits, including flexible working arrangements and employee wellbeing support.

Benefits

Extensive employee wellbeing support

27–33 days annual leave

NHS Pension Scheme

Coaching and development opportunities

Qualifications

• Extensive experience in supported living services.
• Strong commitment to human rights.
• Ability to manage performance issues.

Responsibilities

• Ensure high-quality, person-centred care.
• Lead the use of person-centred plans.
• Manage a dedicated team.

Skills

Experience with learning disabilities

Compassionate leadership

Person-centred planning

Education

Level 4 or 5 Diploma in health or social care

Job description

Overview

The Support Manager is accountable for all aspects of the day-to-day management and delivery of the service over a 24-hour period at two supported living houses. They are fully responsible for ensuring that all services are delivered according to supported living principles and demonstrate a strong commitment and passion to support people to live their lives on their terms.

Responsibilities

• Ensure each member of staff in the team is capable of fulfilling their role, receives regular supervision, an appropriate induction and training, and has an annual Appraisal and Personal Development Plan (reviewed at agreed intervals). Ensure these activities are properly recorded on prescribed documentation or electronic systems.
• Oversee the day-to-day running of two supported living services, ensuring high-quality, person-centred care. Inspire and develop a dedicated team to work closely with people using the service to involve them as equal partners in decisions affecting their lives and how the house is run. Work closely with families and professionals, ensuring the service meets regulatory standards and the aspirations of the people supported.
• Lead the use of person-centred plans and person-centred reviews, employing person-centred thinking tools to help people make choices and decisions, and uphold the human rights of those we support.
• Be responsible and accountable for the running of two houses, supporting adults with learning disabilities and complex health, physical or behavioural needs.
• Demonstrate compassionate leadership, manage performance issues, oversee financial management, and develop high-performing teams within a sound value base while ensuring the rights of the people supported are fully respected and that they are in control of their own lives.

Qualifications and Experience

• Extensive experience of working with people with learning disabilities in a supported living service.
• Level 4 or 5 Diploma in health or social care is essential.
• Experience of facilitating person-centred plans and reviews, and a strong commitment to human rights.

Employer Information and Benefits

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds, with specialist inpatient services in York and other specialised services across the country. As a teaching trust with links to local universities, it is a centre of excellence for teaching, research and development.

Benefits include extensive employee wellbeing support, 27–33 days annual leave, flexible and remote working arrangements, the NHS Pension Scheme, coaching and development opportunities, and access to exclusive discounts and payment schemes including for cars and extra leave. Permanent employees may be automatically added to the bank department for nursing, allied health professions, healthcare support, and administration roles.

Applicants should be aware that visa sponsorship is provided only for registered healthcare practitioner roles. The Trust cannot sponsor for Healthcare Support Worker roles. This is an essential requirement and the Trust cannot offer a role if the sponsor/home office requirements are not met.

We recruit based on values and qualifications (as required) and believe lived experience is an advantage. We value diverse staff who care for people with mental health challenges, learning disabilities and neurodiversity to provide high-quality care.

All information is available in accessible formats. Please contact the Recruitment team for reasonable adjustments or to view the attached Candidate Guide to Values-Based Recruitment and supporting guidance.

To learn more about key responsibilities and the specific skills and experience required, view the Job Description & Person Specification attachments under the Supporting Documents heading.

For further guidance on applying, please read the Candidate Guide to Values-Based Recruitment.

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