Support Coordinator

Home Group; Preston; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading charity organization in Preston is seeking a passionate Support Coordinator to help individuals with complex needs live independently. You'll coordinate support plans and manage caseloads, ensuring clients receive effective assistance. Enjoy competitive benefits including 34 days leave, health cash plans, and a matching pension contribution. Join a team that values you and work in an environment where you can truly make a difference.

Benefits

34 days leave, increasing to 39

Health cash plan

Matching pension contribution

Instant pay access

800+ discounts

Qualifications

• Passion for supporting others in a housing setting.
• Experience in assessing referrals and coordinating support.
• Ability to remain calm under pressure.

Responsibilities

• Lead support planning and coordinate Support Workers.
• Help customers with daily tasks like budgeting and cooking.
• Work with multi-agency teams for safeguarding.

Skills

Supporting others

Resilience under pressure

Working on own initiative

Education

Level 3 Diploma in Care or equivalent

Job description

Job Description - Support Coordinator (251911)

Earn £13.21 per hour plus instant pay access with Stream

Permanent, Full time (37.5 hpw) across 5 days a week on a rota basis

Tees Valley STEP

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead support planning and coordinate our Support Workers to deliver person‑centred support
• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
• Support Customers with daily tasks like budgeting, cooking and attending appointments
• Work with multi‑agency teams to safeguard and empower our customers
• Help customers build independence and prepare for their move‑on into the community

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Passion and experience in supporting others ideally in a supported housing setting
• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
• Experience assessing referrals and coordinating support
• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Our customers require support Monday to Sunday, usually between 8am - 8pm but this might vary dependant on the customer's needs and will be shared out fairly among your colleagues.

You’ll have one coordinator day per week to focus on your caseload, support with meetings such as referral assessments, MDT's and support planning.

You’ll supportour customers either in their own homes or in the local community as well as office based for your admin day.

You need an Enhanced with barring list (we pay)

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Halifax House Unit 14, Falcon Court Preston Farm Business Park