Support Assistant

Estuary Housing Association; Southend-on-Sea; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community-focused housing organization in Southend-on-Sea is hiring a Support Assistant. You will provide person-centred support to residents with learning disabilities and mental health needs, facilitating their independence and community integration. This full-time position offers a variety of shifts, excellent training, and a comprehensive benefits package, including 31 days of holiday and a competitive pension scheme.

Benefits

Cash health plan

31 days holiday

Birthday leave day

Competitive pension scheme

Qualifications

• Basic knowledge of regulations governing the service.
• Effective communication skills with colleagues and residents.
• A candidate new to the sector can fulfill the role.

Responsibilities

• Provide person-centred support to residents.
• Maintain records of support and participate in planning.
• Contribute to corporate core values and team meetings.

Skills

Effective communication skills

Basic understanding of promoting needs and rights

Ability to work independently and in a team

Understanding of Learning Disabilities

Job description

Overview

We are currently recruiting a Support Assistant to join our team in Southend, on a full-time basis (37.5 hours per week). The service accommodates 13 residents, each living in their own self-contained flats, fostering independence and community. This is a 24-hour service supporting adults with learning disabilities or mental ill health, with a mix of day, early and late shifts and optional sleep-in shifts. The home offers a private garden area and local off-road parking. There is an exciting time to join the service as new activities are being offered by the team.

For the successful applicant, there will be variety in day-to-day work, along with excellent training. You will support residents with person-centred care and provide a choice of daily activities to promote a meaningful quality of life, maintaining and developing independence within the home and enabling access to the community.

Responsibilities

• Provide person-centred support to people with all aspects of daily living, including personal care and involvement in the community.
• Maintain records of support provided and actively contribute to support planning and periodic reviews.
• Contribute to the corporate core values of Respect, One Estuary, Accountable and Responsible.
• Support a 24-hour service that is Caring, Safe and Responsive to the needs of the people we support in an Effective and Well Led manner.
• Develop and maintain professional relationships with residents and key stakeholders such as family, friends and advocates.
• Take responsibility for shift leading as per the rota in operation.
• Actively participate in regular team meetings, supervisions and other meetings.
• Complete all mandatory training within specified time frames.

Qualifications & Skills

• Basic understanding of promoting the needs, rights, equality, and diversity of people we support, including those with disabilities.
• Basic knowledge of regulators and legislation governing the service and where to find this information.
• Effective communication skills (oral, written, and electronic) with colleagues, professionals and the people we support.
• Ability to work effectively both independently and as part of a team.
• An understanding of Learning Disabilities is desirable.
• Full training will be provided; a candidate new to the sector can fulfil the role following a successful interview, with support to complete the Care Certificate during probation.

Disability Confident

Disability Confident

Our services require 24-hour support and staff are expected to work bank holidays and weekends to meet the needs of the people we support. In return, we offer an excellent benefits package, including a cash health plan, 31 days holiday (including bank holiday allowance), a Birthday leave day, and a competitive pension scheme.

Additional Information

About Disability Confident: A Disability Confident employer will generally offer an interview to applicants who declare a disability and meet the minimum criteria. In some recruitment situations, the employer may limit the overall number of interviews offered. For more details please refer to the employer guidance.