Support Assistant

Estuary Housing Association; Southend-on-Sea; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community support organization in Leigh-On-Sea is seeking a Support Assistant for a full-time role providing person-centred support to individuals with learning disabilities. The successful applicant will deliver meaningful care in a 24-hour service environment, ensuring residents maintain their independence and access community activities. In return, the organization offers a comprehensive benefits package including a cash health plan, 31 days holiday, and competitive pension scheme.

Benefits

Cash health plan

31 days holiday including bank holidays

Competitive pension scheme

Birthday leave

Qualifications

• Basic understanding of needs, rights, equality, and diversity of supported individuals.
• Ability to communicate effectively with colleagues and others.
• Flexibility to work alone or in a team setting.

Responsibilities

• Provide person-centred support including personal care.
• Maintain records of support and contribute to planning.
• Develop effective professional relationships with residents.

Skills

Communication

Teamwork

Understanding of Learning Disabilities

Job description

Permanent Full Time Position

Are you looking for meaningful and rewarding work with a company that offers a great benefits package?

We are currently recruiting a Support Assistant to join our team in Leigh-On-Sea, to work on a full-time basis (37.5 hours per week).

The team delivers a supported living care service and the home supports 5 individuals with learning disabilities. This is a 24‑hour service with a mixture of day, early and late shifts (currently 12.5‑hour shifts but subject to change with customer needs) with optional sleep‑in shifts available.

The home offers a private garden area that the residents enjoy, and private off‑road parking is available.

For the successful applicant, there will be variety in your day‑to‑day role, alongside excellent training. You will support the residents by offering person‑centred support and a choice of daily activities to provide a fulfilled and meaningful quality of life. You will maintain and develop their independence within the home, as well as accessing the community to new and established activities thereby empowering each person to their own level in a 24‑hour care setting.

Your responsibilities will include:

• To provide person‑centred support to people with all aspects of their daily living, including but not limited to personal care and involvement in the community.
• To maintain records of support provided and to actively contribute to support planning and periodic reviews.
• To positively contribute to the corporate core values of Respect, One Estuary, Accountable and Responsible.
• To actively participate and contribute to providing a 24‑hour service that is Caring, Safe and Responsive to the needs of the people we support in an Effective and Well‑Led manner.
• To develop and maintain effective professional relationships with residents and other key stakeholders such as family, friends, and advocates.
• To take responsibility for shift leading as per the rota in operation.
• To actively participate in regular team meetings, supervisions, and other meetings.
• To complete all mandatory training within specified time frames.

You are required to have the following:

• Basic understanding and promotion of the needs, rights, equality, and diversity of the people we support.
• Basic knowledge of the regulators and legislation that govern our services and an understanding of where to find this information.
• The ability to communicate effectively orally, in writing, electronically with colleagues, interested other professionals and the people we support.
• The ability to work effectively both alone and as part of a team.
• An understanding of Learning Disabilities is desirable.
• Full training will be provided; someone new to the sector can fulfil this role following a successful interview, we will then support the successful applicant to complete the Care Certificate within their probation.

Our services do require 24‑hour support and staff are expected to work bank holidays and weekends to meet the needs of the people we support. In return for your commitment, we offer an excellent benefits package, including a cash health plan which supports your everyday wellbeing, making some treatments more affordable alongside 31 days holiday (inclusive of bank holiday allowance), an additional day for Birthday leave and our competitive pension scheme.

If you are keen to make a difference and able to work amongst a team to deliver excellent care this could be the job for you.

The closing date for applications is 04/01/2026 but you may be contacted sooner for an interview so if you have the attitude and skills needed to excel in this role, apply today!