Supervisor

Black Sheep Coffee; Windsor; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known coffee shop in Windsor is seeking a Supervisor to lead daily operations and ensure service excellence. The role includes training staff, managing sales expectations, and maintaining compliance standards. Ideal candidates will have supervisory experience and a flexible schedule. Attractive benefits include a weekly bonus scheme, discounts, and career development opportunities. A passion for great coffee and customer service is essential in this dynamic environment.

Benefits

Weekly cash plan

Employee Assistance Programme

Career progression opportunities

Free coffees and food item on shift

Weekly bonus scheme

High street retailer discounts

Wellness app access

Qualifications

• Must have a flexible schedule, available Monday to Sunday.
• Previous experience in a supervisory role is required.
• Strong customer service skills and ability to teach others.

Responsibilities

• Teach others about efficient workflow and company values.
• Manage sales expectations and assist with stock ordering.
• Ensure compliance standards are maintained.
• Make outstanding coffee products and lead the team.

Skills

Customer-oriented

Supervisor Experience

Flexibility

Job description

Overview

As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence. Using your customer-oriented positive attitude to lead your team to success.

Responsibilities

• Teach others about efficient workflow, great customer service and company values
• Manage sales expectations, keep wastage low and assist with stock ordering and inventory
• Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station
• Make outstanding coffee products. Show off your latte art, get creative and the team will follow!
• Pay: 12.65 to 13.15 per hour (inclusive of weekly bonus of 50p per hour)

Requirements

• Mon-Sun Flexibility
• Supervisor Experience

What’s in it for you

• Weekly cash plan (money when you need it)
• Employee Assistance Programme for when you need advice
• Rapid career progression and development opportunities
• Free coffees and a free food item on shift
• Weekly bonus scheme (earn up to 50p more per hour)
• Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
• Access to hundreds of high street retailer discounts through Wagestream
• Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources