Supervisor - Smiggle UK - Bradford

Just Group PLC; Bradford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Bradford seeks a Supervisor to work with the Store Manager to enhance store performance while ensuring outstanding customer experiences. This role involves supporting new Sales Assistants, driving team development, managing stock control, and leading by example for exceptional customer service. Ideal candidates will be energetic, resourceful, and passionate about retail, with the ability to thrive in a high-pressure environment. Enjoy generous store discounts and attractive benefits including 28+ days of paid holiday.

Benefits

50% store discount

Generous paid holiday

Pension scheme

Referral program

Qualifications

• Experience in retail management and leading a team.
• Ability to drive team performance and achieve sales targets.
• Excellent communication skills and a fun attitude.

Responsibilities

• Support the induction and development of new team members.
• Conduct daily briefings and manage sales targets.
• Ensure effective stock control and participate in stocktakes.

Skills

Multitasking

Customer advocacy

Sales skills

Team leadership

Job description

As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast‑paced, hands‑on environment; all while playing with the products - approaching every day with an attitude of fun! Supervisor Job Role:

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team's individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
• Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle
• A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude
• Adaptable and unfazed by frequent visual changes in a high‑pressure environment
• Someone who is looking for opportunities to always learn more
• Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here
• Plan for the Future: Our pension scheme helps you secure your financial future
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
• Referral program: Our referral program rewards you for recommending friends, making every work connection count
• Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!