Supervisor

House of Fraser; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Birmingham is seeking an experienced individual to maximize sales and lead a team. You will be responsible for achieving sales targets, ensuring exceptional customer service, and developing your team's performance in a premium retail environment. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a passion for fashion retail. Attractive rewards include a competitive salary and various staff discounts.

Benefits

28 days holiday including bank holidays

20% Staff Discount

Commission led bonuses

Discounted Gym membership

Qualifications

• Previous retail experience within the premium sector is preferred.
• You will be an exceptional people manager.
• Excellent analytical skills, ability to interpret financial and sales data.

Responsibilities

• Maximise turnover to exceed required targets.
• Manage and motivate the performance of the team.
• Ensure exceptional customer service is delivered at all times.

Skills

Leadership and motivational skills

Excellent communication skills

Analytical skills

Brand awareness

Retail experience

Job description

Job Description

Your Role

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Your Profile

• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

The Rewards

• Basic rate salary £30,222 per annum
• 28 days holiday a year inclusive of bank holidays
• 20% Staff Discount across all Frasers group Stores
• 40% in store uniform discount
• Weekly/Monthly & Quarterly Commercial Bonuses
• Commission led bonuses across a wide range of products
• Long Service awards
• Discounted Gym membership