Supervisor

Frankie & Benny's; Trowbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular dining establishment in Trowbridge is seeking a Front of House Supervisor to lead an energetic team and deliver exceptional guest experiences. The role involves opening and closing the restaurant, ensuring smooth operations during shifts, and providing outstanding customer service. Ideal candidates are passionate about hospitality and teamwork, thriving in fast-paced environments. The company offers various benefits including career growth opportunities, employee discounts, and a supportive culture.

Benefits

50% off food and drink

Free meals on shift

Discounted gym memberships

Career development opportunities

Team celebrations

Qualifications

• Passion for hospitality and creating memorable moments.
• Ability to thrive in a fast-paced, high-energy environment.
• Strong relationship-building skills with both teams and guests.

Responsibilities

• Open and close the restaurant securely.
• Work closely with Management Team to run successful shifts.
• Support Front and Back of House teams.
• Deliver outstanding service to guests.
• Bring energy and confidence to the workplace.

Skills

Leadership

Teamwork

Customer service

Job description

Overview

Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s!

At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!

Why Join Frankie & Benny’s?

We know that happy teams create the best experiences, so we offer:

• Place for Everyone – We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
• Working – Contracts that fit your lifestyle.
• Discounts – 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support – Our We Care program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth – Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
• Perks & Rewards – Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations – Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You’ll Do as a Supervisor

• Open and close the restaurant securely and confidently.
• Lead the floor – Work closely with the Management Team to run smooth, successful shifts.
• Be the go-to person – Support both Front and Back of House teams and build strong relationships.
• Deliver standout service – Make sure every guest leaves with a smile.
• Thrive in the buzz – Bring energy and confidence to a fast-paced, high-energy environment.

Who We’re Looking For

We don’t believe in “culture fit” — we believe in culture add. Whether you’re stepping into your first leadership role or bringing years of experience, if you’re passionate about hospitality, teamwork, and creating memorable moments, we want to hear from you.

At Frankie & Benny’s, everyone is welcome. We’re committed to creating a workplace where you can be yourself and thrive. Need adjustments during the hiring process? Just let us know—we’re happy to help.

Ready to Apply

Ready to bring your energy to the floor? Apply now and start your leadership journey with Frankie & Benny’s!