Supervisor

Ernest Jones; Nottingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading jewellery retailer in the United Kingdom is seeking a part-time Supervisor to deliver exceptional customer service and guide new team members. This role offers a competitive salary, sales incentives, and career development opportunities. If you possess retail experience and a passion for jewellery, your journey into management can begin here.

Benefits

Competitive salary

Sales incentives

Staff discount

Qualifications

• Experience in retail or customer service.
• Ability to sell and build rapport with customers.
• Ambitious and willing to develop into management roles.

Responsibilities

• Be a role model of amazing customer service.
• Help store management in coaching new team members.

Skills

Amazing customer service

Product knowledge

Retail or customer service experience

Communication skills

Confidence and outgoing personality

Job description

Overview

Our Supervisors have a special talent for amazing our Customers!

Permanent Supervisor - Part Time, 20 - 25 hours

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!

Responsibilities

• Be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
• Help store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their customer retail skills.

Your Background

You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.

What's next?

• When you submit your application, you will be invited to complete a short online assessment.
• If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
• Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
• We recommend regularly checking your emails to ensure you don’t miss any updates with your application.

Rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours during peak trading periods, Bank Holidays and weekends.

Development

What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!

Company & Equal Opportunity

Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. We are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.