Supervisor

BaxterStorey; Keswick; On-site; GBP 30,000; Full time

Job summary

A dynamic catering service provider is seeking a Supervisor for its team at Theatre by the Lake. This hands-on role entails overseeing Cafe and Bar operations, leading staff, and ensuring high service standards. The ideal candidate has experience in hospitality, strong leadership, and excellent interpersonal skills. A competitive salary of £29,328 is offered along with various benefits including pension, annual leave, and employee assistance programs.

Benefits

Enrolment into the Nest Pension scheme

28 days annual leave

Access to everyday discounts

Employee assistance programme

Meals provided on shift

Cycle to work scheme

Birthday off

A day off to volunteer

Qualifications

• Previous experience in a supervisory role within hospitality.
• Exceptional interpersonal and leadership skills.
• Ability to remain calm under pressure and resolve issues effectively.
• Strong organisational and multitasking abilities.
• Flexible availability, including evenings, weekends, and holidays as needed.

Responsibilities

• Supervise day-to-day operations of the Cafe and Bar, ensuring smooth service.
• Lead and motivate staff to maintain high service standards.
• Assist in staff training, scheduling, and performance monitoring.
• Handle customer queries, concerns, and feedback.
• Ensure the catering areas maintain a clean, safe, and welcoming environment.

Skills

Leadership

Interpersonal skills

Organisation

Multitasking

Job description

Overview

We are currently seeking a professional, proactive, and service-driven Supervisor to join our dedicated catering team at Theatre by The lake. This is a hands-on leadership role, perfect for someone with a passion for hospitality and an eye for detail.

Salary: £29,328

Working 5 days over 7

Hours worked between 8.30am - 11pm

Responsibilities

• Supervise day-to-day operations of the Cafe and Bar, ensuring smooth service across the Pre theatre dining
• Lead and motivate staff to maintain high service standards
• Assist in staff training, scheduling, and performance monitoring
• Handle customer queries, concerns, and feedback with professionalism and discretion
• Ensure the catering areas maintain a clean, safe, and welcoming environment
• Support the management team in implementing policies and enhancing service offerings
• Oversee events and private functions as required

Qualifications

• Previous experience in a supervisory role within hospitality
• Exceptional interpersonal and leadership skills
• Ability to remain calm under pressure and resolve issues effectively
• Strong organisational and multitasking abilities
• Flexible availability, including evenings, weekends, and holidays as needed

Benefits

• Enrolment into the Nest Pension scheme
• 28 days annual leave
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice