Supervisor

Mears Group PLC; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading housing organization based in Eastbourne is seeking a skilled Maintenance Supervisor to oversee maintenance projects and lead a team effectively. This full-time role demands strong supervisory skills within property maintenance, ensuring compliance and safety while delivering high-quality service. Competitive salary up to £38,325, along with additional benefits including a company van and annual leave.

Benefits

Annual leave of 25 days plus bank holidays

Volunteering Leave

Discounts on groceries and holidays

Company van and fuel card

Qualifications

• Previous experience in a supervisory role within housing or property maintenance.
• Strong understanding of Health & Safety regulations.
• Excellent interpersonal and communication skills.

Responsibilities

• Supervise day-to-day delivery of planned and reactive maintenance works.
• Lead and support a team of operatives.
• Ensure compliance with Health & Safety regulations.

Skills

Supervisory experience

Health & Safety compliance

Customer focus

Problem-solving skills

Planning and organization

Education

City & Guilds or equivalent in a relevant trade discipline

Job description

Overview

Maintenance Supervisor – Location: Eastbourne – Full Time Permanent

Salary up to £38,325.00 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

We’re currently seeking a skilled and experienced Maintenance Supervisor to lead our team as part of a social housing contract in Lewes and the surrounding areas. This is a dynamic, office-based leadership role where you’ll oversee the delivery of void maintenance projects within unoccupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community.

Duties

• Supervise day-to-day delivery of planned and reactive maintenance works across unoccupied properties
• Ensure all works are completed safely, efficiently, and to required quality standards
• Monitor progress of works, resolve issues, and ensure the client’s satisfaction
• Allocate resources and operatives effectively to meet service targets and contractual obligations
• Manage work schedules and priorities to minimise disruption to neighbouring residents
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures
• Lead and support a team of operatives, providing guidance, coaching, and performance management
• Identify training needs and coordinate development opportunities for team members
• Enforce HR policies including attendance, conduct, and grievance procedures
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock
• Oversee material usage and procurement to ensure cost-effective operations
• Use system reports to track performance, resource deployment, and asset condition
• Act as a key point of contact for the client’s team, ensuring professional communication and issue resolution
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
• Support contract mobilisation, compliance audits, and service improvement initiatives
• Assist with budget control, forecasting, and identifying operational efficiencies
• Provide cover for other supervisors during absence or peak periods
• Attend toolbox talks, training sessions, and formal company meetings
• Ensure all activities reflect company values and maintain a professional image at all times

Role Criteria

• Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance
• Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities
• Experience delivering planned and reactive maintenance in occupied properties
• City & Guilds or equivalent in a relevant trade discipline
• Full, valid UK driving licence
• Strong understanding of Health & Safety regulations, including COSHH
• Working knowledge of Schedule of Rates
• Excellent interpersonal and communication skills
• Effective people management with the ability to lead, mentor, and develop teams
• Strong customer focus and commitment to service excellence
• Problem-solving mindset with a results-driven approach
• Strong planning and organisational abilities
• Decisive decision-making under pressure
• Ability to negotiate and influence across teams and stakeholders
• IT literate with confident oral and written communication skills

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([e-mail])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.