Supermarket Assistant

John Lewis Partnership; Dorking; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading supermarket chain in Dorking seeks a Supermarket Assistant to enhance customer service with a passion for food. Responsibilities include stock replenishment and fulfilling online orders. Ideal candidates will have excellent communication skills and a flexible approach. Pay is £12.40/hour with varied part-time hours. Closing date for applications is November 9, 2025.

Qualifications

• Must work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment ensuring shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.
• Supporting checkout and managing Click & Collect orders.
• Maintaining a safe and tidy working environment.

Skills

Communication skills

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't match – passionate Partners serving food lovers!

In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.50 per hour. This also applies to existing Partners on Enhanced Hours Premium arrangements.

Key Responsibilities

• Stock replenishment – ensuring shelves are full and products are placed correctly for customers.
• Fulfilling online customer orders for delivery to customers’ doors.
• Reducing wastage by following product due diligence and markdowns for items nearing sell‑by dates.
• Working with the wider shop team to support checkout, manage Click & Collect orders, fulfill on‑demand customer orders and more.
• Maintaining a safe and tidy working environment with general shop‑keeping tasks.

Essential skills/experience you'll need

• Communication skills to work effectively as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer‑facing role.
• Up‑to‑date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Pay

£12.40 Hourly

Contract Type

Permanent

Hours of Work

Varied hours of part‑time work (11+ hours) across seven days to include early starts, late finishes, evenings and weekends.

Job Level

Partnership Level 10

Where You'll Be Working

Dorking (Waitrose & Partners), South Street, Dorking, Surrey, RH4 2HQ

Important points to note

Some roles are subject to pre‑employment vetting (including DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some roles.

We recommend that you apply as soon as possible, as vacancies can close early if we see a high number of applicants. We support flexible working, which might mean compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.

Closing Date

November 9, 2025