Subsidence Building Technician

Adjusting Appointments Limited; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading claims management firm in the East Midlands is seeking an experienced Claims Technician to join their Subsidence Team. You will provide technical solutions and support, manage third-party contracts, and negotiate claim settlements. The ideal candidate has extensive experience in subsidence or related fields, excellent communication and organization skills, and thrives in a fast-paced environment. This role offers a competitive salary and benefits, including 25 days of holiday and opportunities for growth.

Benefits

Up to £30k per annum

25 days holiday

Company bonus scheme

Training and career advancement

Qualifications

• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years).
• Computer literate with excellent verbal and written skills.

Responsibilities

• Provide technical building claims solutions.
• Manage third-party companies for vegetation removal and drain repairs.
• Negotiate cash settlements with policyholders.

Skills

Communication skills

Organization skills

Customer service

Problem-solving skills

Ability to work in a fast-paced environment

Attention to detail

Education

Graduate building surveyor

Job description

Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.

Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:

• Communicating with customers, contractors and insurer clients over the telephone, email and in writing
• Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
• Updating and creating building repair scopes using in-house schedule of rates
• Negotiating cash settlements for repairs with policyholders
• Managing panel contractors, controlling repair schedules and costs
• Settling claims under delegated authority
• Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
• Demonstrate great communication and organisation skills
• Ability to demonstrate a high standard of customer service
• Computer literate, with excellent verbal and written communication skills
• Ability to thrive in a fast-paced target driven environment
• Positive attitude and be a flexible, self-motivated team player
• Attention to detail and ability to assess and resolve problems and find solutions

Salary & Benefits

• up to £30k per annum
• 25 days holiday plus an excellent benefits package
• Company bonus scheme, training and career advancement.

Building Technician • Nottinghamshire, GB