Student Wellbeing Advisor

BIMM University; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading educational institution in Leeds seeks a Student Wellbeing Advisor to provide essential pastoral support for students facing challenges. The ideal candidate will have experience working with young adults, strong administration and communication skills, and a good understanding of wellbeing services in higher education. Alongside a competitive salary and benefits, this role offers a supportive environment focused on inclusivity and personal development. Apply before the closing date of 18/01/2026.

Benefits

25 days holiday

SMART pension

Comprehensive benefits package

Qualifications

• Good standard of education and understanding of wellbeing services in higher education.
• Experience working with young adults and knowledge of common challenges.
• Strong administrative and communication skills.

Responsibilities

• Provide pastoral support to students facing challenges.
• Manage caseload of students with online and face-to-face sessions.
• Maintain records of student interactions and outcomes.
• Assess and triage student cases, collaborating with teams.
• Inform students about support services and deliver interventions.

Skills

Pastoral support

Empathy

Administration skills

Communication skills

Resilience

Microsoft Office proficiency

Education

General education

Job description

Overview

Student Wellbeing Advisor

Closing Date: 18/01/2026

Location: Leeds

Salary: £23,920 £27,040

MetFilm School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across our London, Leeds and Berlin campuses as well as a portfolio of non-accredited courses. Our mission is to inspire a new generation of creative screen professionals, and our educational philosophy is defined by the unique and multiple ways in which we bring education and industry together through pedagogy, production and partnerships.

What You'll Do

• Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
• Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop-in services.
• Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
• Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
• Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.

What You\'ll Bring

• A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
• Experience working with young adults and a broad knowledge of common challenges within this demographic.
• An empathetic and inclusive approach, with strong administration and communication skills.
• The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
• Comfort in liaising with internal colleagues and external agencies.
• Proficiency in Microsoft Office applications.

The successful candidate will be employed by BIMM University and based at MetFilm School Leeds, part of the BIMM Group.

Why BIMM University

We are a values-led organisation, meaning our core values underpin all that we do:

Believe In Everyone. Challenge The Norm. Grow Together. Do The Right Thing. Own It.

Benefits

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

We continually strive to create a culture of inclusivity that truly represents our diverse communities. We welcome applications from all individuals and are particularly keen to hear from those who identify as male or gender-diverse, as they are currently underrepresented within our department.

We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

How To Apply

Interested in this opportunity, click apply and you will be redirected to our careers website to complete your application.