Student Recruitment & Reception Officer

RNN Group; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading education provider in the UK is looking for a part-time Learner Recruitment & Reception Officer at Rotherham College. The role involves providing high-quality customer service to internal and external customers, ensuring learners have a positive experience when making inquiries. Candidates should have customer service experience, strong communication skills, and relevant qualifications in Literacy, Numeracy, and Customer Service. This temporary position offers a supportive work environment with flexible working hours.

Benefits

Access to local government pensions scheme

Up to 41 days annual leave including closure during Christmas

Access to gyms, restaurants, and salons

Staff health & wellbeing schemes

Flexible working hours available

Parking available at all sites

Career development opportunities including funding for teacher training

Grants of up to £6,000 for new FE teachers in STEM subjects

Recruitment Referral Scheme worth £200 per referral

Qualifications

• Previous experience in a customer facing role, ideally in education.
• Excellent communication skills to handle various inquiries.
• Ability to work effectively and handle busy reception areas.

Responsibilities

• Provide professional reception service for course inquiries.
• Ensure positive experiences for all learners making inquiries.
• Refer to specialists when appropriate.

Skills

Customer service experience

Excellent written and verbal communication

Ability to work under minimal supervision

Dealing effectively with enquiries

Education

Level 2 Literacy and Numeracy (equivalent to GCSE)

Level 3 in Information & Guidance

Level 2 Customer Service or willingness to work towards

Job description

A leading education provider in the UK is looking for a part-time Learner Recruitment & Reception Officer at Rotherham College. The role involves providing high-quality customer service to internal and external customers, ensuring learners have a positive experience when making inquiries. Candidates should have customer service experience, strong communication skills, and relevant qualifications in Literacy, Numeracy, and Customer Service. This temporary position offers a supportive work environment with flexible working hours.