Student Recruitment and Admissions Advisor

Ealing, Hammersmith and West London College; Greater London; On-site; GBP 26,000 - 30,000; Full time

Job summary

A prominent educational institution seeks 2 Student Recruitment and Admissions Advisors to join their Marketing and Student Recruitment team. In this role, you will provide customer-focused support to prospective students throughout the application and enrolment journey. The ideal candidates will be proactive, organised, and committed to ensuring a positive experience for learners. The position offers competitive pay and a range of employee benefits, underlining the institution's commitment to employee welfare and development.

Benefits

Generous annual leave

Local Government Pension Scheme

Eye care vouchers

Cycle to Work scheme

Continuous Professional Development opportunities

Discounts at College's on-site facilities

Qualifications

• Experience in customer service or admissions.
• Strong communication skills across multiple channels.
• Willingness to travel between College sites.

Responsibilities

• Provide proactive support to prospective students during their application journey.
• Respond to enquiries through various communication channels.
• Assist in outbound communication activities to boost applications.

Skills

Customer-focused communication

Organisational skills

Team collaboration

Job description

Hours: Full time

Contract: Permanent

Salary: £26,494 - £29,199 per annum

Closing Date: 29th January 2026

Location: Ealing, Hammersmith and West London College

About Us

At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who share our values of Ambition, Innovation, Accountability, Collaboration and Inclusion.

We have three College sites across West London at Ealing, Hammersmith and Southall. By bringing your skills to the College, you will have a fantastic opportunity to make a real difference to our students’ education and future. As a diverse College in the UK, we offer an exciting, inclusive and stimulating working environment with a strong focus on Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

For further information about the College, please visit our website.

About the Role

An exciting opportunity has arisen for 2 Student Recruitment and Admissions Advisors to join our Marketing and Student Recruitment team at West London College.

In this role, you will provide a friendly, proactive and customer‑focused communications service, supporting prospective students, parents/carers and stakeholders throughout the application and enrolment journey. Acting as a first point of contact, you will respond to enquiries across multiple channels, including telephone, email, online platforms and face‑to‑face interactions.

You will also support proactive outbound communication activity to encourage applications, bookings and enrolments, while undertaking associated administrative tasks to ensure records are accurate and service standards are maintained. The role involves working collaboratively with colleagues across the department and wider College, particularly during peak periods such as events and enrolment.

You may be required to travel between College sites and work occasional evenings and weekends to meet business needs.

We aim to recruit staff who are enthusiastic, organised and committed to delivering an outstanding experience for our prospective learners. For more details, please refer to the job description and person specification.

What We Offer

Our staff are important to us, and we offer a wide range of benefits to recognise the valuable work they do, including:

• Generous annual leave entitlement, plus bank holidays and College closure days
• Local Government Pension Scheme (LGPS)
• Eye care vouchers
• Cycle to Work scheme
• Interest‑free loans for season tickets and computers
• Continuous Professional Development (CPD) opportunities
• Access to Perkbox, our staff rewards and discounts platform
• Employee Assistance Programme (EAP)
• Discounts at the College’s on‑site hair and beauty salon

Important Information

The safety and welfare of our learners and staff are extremely important to us, and we pride ourselves on our safeguarding procedures. Successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. It is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children.

For further information about our Safeguarding and Prevent policies, please refer to the documents attached.

We are committed to equality, diversity and inclusion and welcome applications from individuals regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief, and marriage or civil partnership.

Application Process

To apply, please complete an application form before the closing date specified. CVs will not be accepted, and a supporting statement must be included as part of your application.

In submitting your application for this position, you are strictly prohibited from using any form of AI (artificial intelligence) tools or automation. By applying, you confirm that all content is your own and not generated or assisted by AI.

We reserve the right to close the vacancy early if sufficient applications are received, so early application is encouraged.