Student Community Officer

Carshalton College; Carshalton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local education institution in Carshalton is seeking a Student Community Officer to promote good behaviour and support students in their engagement within the college community. The ideal candidate will have experience working with young people in educational settings, strong interpersonal skills, and knowledge of behaviour management techniques. The position offers a generous benefits package, including substantial annual leave and a robust pension scheme.

Benefits

Generous annual leave of 27 days + additional leave

Excellent pension scheme

Subsidised sports facilities

Professional development and training opportunities

Cycle to work scheme

Qualifications

• Experience in a school or college setting.
• Ability to establish positive relationships with students.
• Knowledge of safeguarding and child protection policies.

Responsibilities

• Promote good behaviour and positive engagement within the college community.
• Provide early intervention support for at-risk students.
• Engage with students during college hours.

Skills

Experience with young people

Interpersonal skills

Communication skills

Behaviour Management Techniques

Tools

Online administration systems

Student records management systems

Job description

Carshalton College is seeking a Student Community Officer to support and further develop our students by promoting good behaviour, College community responsibilities and positive engagement.

You’ll play a pivotal role in providing a positive ethos within the College community, encompassing enrichment and the wider holistic Student Services on offer. You’ll provide an engaging, welcoming onsite presence during the College day, signposting enrichment and promoting positive attitudes, inclusivity and behaviour and provide an early intervention support strategy for identified students ‘at risk.’

We’d like you to have experience of working with young people in a school or College setting with an understanding of issues that may affect a student’s ability to attend College and comply with appropriate standards of behaviour as set out in Group Policy. Able to establish positive and effective relationships with young people whilst maintaining appropriate personal boundaries, you’ll have the knowledge and experience of Behaviour Management Techniques and behaviour interventions and of safeguarding and child protection policies and procedures.

You’ll have experience of IT and online administration systems with experience of working with student records or similar data management systems. With a high level of interpersonal skills, able to build strong relationships with students, internal and external partners, you’ll have strong communication skills, including advisory and persuasive skills, able to converse easily using English Language as the medium.

Closing date for the return of completed applications is 12th November 2025.

The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas / New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress