Student Advisor (Enrichment)

West London College; City Of London; On-site; GBP 26,000 - 29,000; Full time

Job summary

A prominent educational institution in London is seeking a Student Advisor (Enrichment) to join their Safeguarding & Wellbeing team. The role involves offering student support across multiple campuses, delivering enrichment activities, and providing guidance on welfare and personal development. Successful candidates will demonstrate strong communication skills and a proactive approach to student engagement. This full-time position offers a competitive salary and a range of benefits, including excellent holiday allowance and professional development opportunities.

Benefits

Excellent holiday allowance

Eye care vouchers

Cycle to Work scheme

Interest‑free loans for season tickets

Continuous Professional Development opportunities

Qualifications

• Experience supporting students with diverse needs.
• Ability to work across multiple campuses.
• Proficiency in IT systems and social media platforms.

Responsibilities

• Build positive relationships with students and provide support.
• Deliver enrichment activities and workshops.
• Coordinate events to promote engagement.

Skills

Ability to build rapport quickly

Strong communication and interpersonal skills

Proactive and flexible approach

Effective organisational skills

Confident using IT systems

Commitment to safeguarding and equality

Job description

Hours: Full-time (36 hours per week)

Contract: Permanent

Salary: £26, - £29, per annum

Closing Date: 22 / 12 /

Location: Cross Campus

About West London College

At West London College we are dedicated to achieving ambitious goals and delivering excellence for our learners, staff and communities. With a firm commitment to inclusion, innovation and collaboration, we aim to transform lives through high-quality education and skills training. We have three college sites based in Hammersmith, Ealing and Southall. By bringing your skills and experience to the College, you will have the opportunity to contribute towards our mission of “Aiming High, Changing Lives.” In return, we offer a supportive and stimulating work environment with a range of benefits and professional development opportunities.

Role Overview

We are seeking a proactive, supportive and student-centred Student Advisor (Enrichment) to join our Safeguarding & Wellbeing team. In this role, you will provide a flexible presence across all three campuses, offering advice, guidance and signposting to students with a diverse range of needs. You will also play a key role in planning and delivering enrichment activities, events and opportunities that support learners’ personal, social and professional development.

Working collaboratively with colleagues, external agencies and the Students’ Union, you will contribute to a holistic and impactful support service that enhances the overall student experience.

Key Responsibilities

• Build positive and supportive relationships with students around campus and within the Student Support Centre, modelling appropriate behaviours.
• Provide advice, guidance and signposting on welfare, financial support, careers and personal development matters.
• Take timely and appropriate action to safeguard students, following college procedures and reporting concerns as required.
• Offer meet‑and‑greet support at main entrances and ensure a welcoming, safe and respectful environment.
• Deliver enrichment activities, workshops and events to engage students and encourage constructive use of leisure time.
• Coordinate an annual Enrichment Calendar, including events such as Freshers’ Fair, International Women’s Day and Healthy Lifestyles Week.
• Work with curriculum teams, external agencies and stakeholders to develop engagement opportunities and events such as the Jack Petchey Award.
• Plan, deliver and promote Students’ Union elections, officer development, meetings and events including trips.
• Market and publicise enrichment and SU activities across social media, newsletters, noticeboards and other communication channels.
• Gather images, stories and updates to showcase achievements and raise the profile of enrichment activities.
• Develop new enrichment initiatives based on student needs and feedback.
• Record and monitor student engagement, attendance and behaviour, supporting high standards across the College.
• Support workshops and awareness events on topics such as bullying, money management and healthy lifestyles.
• Mentor Students’ Union officers and encourage student-led initiatives.
• Contribute to enrolment and other College events, including occasional evenings and weekends.
• Undertake any other duties reasonably associated with the role.

Essential Skills and Experience

• Ability to build rapport quickly and support students with diverse needs.
• Strong communication and interpersonal skills.
• A proactive and flexible approach with the ability to work across multiple campuses.
• Effective organisational skills and the ability to prioritise in a fast‑paced environment.
• Confident using IT systems and social media platforms to support engagement.
• A commitment to safeguarding, equality, diversity and delivering excellent student support.

What We Offer

• Excellent holiday allowance, plus bank holidays and College closure days at Christmas
• Eye care vouchers
• Cycle to Work scheme
• Interest‑free loans for season tickets and computers
• Contributory average salary Local Government Pension Scheme (LGPS)
• Continuous Professional Development (CPD) opportunities
• Access to Perkbox, our rewards and discount platform
• Access to the College's Employee Assistance Programme (EAP)
• Discount at the College’s onsite hair and beauty salon

Important Information

The safety and welfare of our learners and staff are extremely important to us, and we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children.

We encourage and welcome applications from individuals regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief, and marriage or civil partnership status.

To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please include a supporting statement outlining how you meet the Person Specification detailed in the Job Description.

In submitting your application for this position, it is strictly prohibited to use any form of AI (Artificial Intelligence) tools or automation. By applying, you confirm that all content is your own and not generated or assisted by AI.

We reserve the right to close the submission deadline earlier than expected, so please submit your application as soon as possible.