Strategic SaaS Account Manager — Renewals & Growth

UpGuard; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading cybersecurity firm in the United Kingdom is hiring an Account Manager to focus on revenue retention and growth within key accounts. The ideal candidate will have experience in SaaS renewals and a solid understanding of Third-Party Risk Management. Responsibilities include managing renewals, negotiating contracts, and collaborating across teams to ensure client satisfaction. The role offers a fully remote work environment with a comprehensive benefits package that includes a lifestyle subsidy and health insurance.

Benefits

Monthly Lifestyle subsidy

WFH set-up allowance

$1500 USD annual Learning & Development allowance

Annual leave and UpGuardian leave days

18 weeks paid Parental Leave

Sick & carer's leave

Fully remote working environment

Top-spec hardware

Generative AI subsidy

Health Insurance

Qualifications

• Experience as an Account Manager focused on SaaS renewals.
• Strong understanding of Third-Party Risk Management (TPRM).
• Proven success in driving high renewal rates.

Responsibilities

• Drive renewals for a portfolio of key accounts.
• Implement strategies for revenue retention and expansion.
• Negotiate contracts and renewals with clients.

Skills

Commercial Experience

Cyber Security Knowledge

Negotiation Skills

Data-driven

Collaboration

Education

Relevant experience in Account Management or similar

Job description

A leading cybersecurity firm in the United Kingdom is hiring an Account Manager to focus on revenue retention and growth within key accounts. The ideal candidate will have experience in SaaS renewals and a solid understanding of Third-Party Risk Management. Responsibilities include managing renewals, negotiating contracts, and collaborating across teams to ensure client satisfaction. The role offers a fully remote work environment with a comprehensive benefits package that includes a lifestyle subsidy and health insurance.