Strategic Journals Sales Support Specialist

Taylor and Francis; Farnborough; On-site; GBP 25,000 - 27,000; Full time

Job summary

A global publishing company is looking for a Warranty Coordinator for a fixed-term contract of 6 months in Farnborough. The role involves daily communication with Sales Managers, handling customer correspondence, and producing reports related to titles and pricing. Candidates should be adept at using internal systems to address customer queries effectively. This position offers a chance to contribute significantly to customer service efforts within the organization.

Benefits

Excellent work/life balance

25 days annual leave

Employee development opportunities

Paid volunteering days

Birthday leave

Qualifications

• Daily communication skills with a variety of stakeholders.
• Ability to handle customer correspondence and requests efficiently.
• Proficiency in generating reports and managing data.

Responsibilities

• Handle customer communication through various channels.
• Produce detailed reports on titles and pricing.
• Utilize internal systems to resolve customer queries.

Job description

A global publishing company is looking for a Warranty Coordinator for a fixed-term contract of 6 months in Farnborough. The role involves daily communication with Sales Managers, handling customer correspondence, and producing reports related to titles and pricing. Candidates should be adept at using internal systems to address customer queries effectively. This position offers a chance to contribute significantly to customer service efforts within the organization.