Strategic Insight & Customer Success Leader

NielsenIQ; Oxford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consumer intelligence company seeks an experienced professional in Oxford to drive strategic insights and lead teams. Responsibilities include influencing customer strategies, managing stakeholder relationships, and overseeing insightful projects. Ideal candidates have a minimum of 4 years in analytics, strong communication skills, and a thorough understanding of retail trends. The role offers a hybrid work environment and various employee benefits.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program

Qualifications

• 4+ years experience within Insight/Analytics function.
• 2 years experience in team management.
• Strong written and verbal communication skills.
• Expert in leading insight projects with multiple datasets.
• Evidence of creating positive customer relationships.
• Strong knowledge of FMCG industry and trends.

Responsibilities

• Influence customer’s strategic focus through compelling insights.
• Inspire and develop team to deliver fantastic customer service.
• Plan and execute engagement with senior customer stakeholders.
• Manage projects from conception to delivery.
• Develop strong internal relationships to meet customer needs.
• Identify opportunities for additional NIQ products and services.

Skills

Insight generation

Team leadership

Stakeholder management

Project management

Cross-functional collaboration

Revenue opportunity generation

Job description

A leading consumer intelligence company seeks an experienced professional in Oxford to drive strategic insights and lead teams. Responsibilities include influencing customer strategies, managing stakeholder relationships, and overseeing insightful projects. Ideal candidates have a minimum of 4 years in analytics, strong communication skills, and a thorough understanding of retail trends. The role offers a hybrid work environment and various employee benefits.