Strategic HR Manager for Global Site Launch

Sitel Corp.; Newcastle upon Tyne; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global leader in customer experience seeks an HR Manager for a fixed-term contract in Newcastle upon Tyne. The HR Manager will oversee recruitment and induction processes, manage employee relations, and ensure compliance with regulations. With 8-10 years of HR experience and a focus on strategic goals, the ideal candidate will have a relevant degree and exceptional communication skills to drive initiative and operational efficiency.

Qualifications

• 8 – 10 years of experience as a Human Resources Manager or Specialist.
• Experience in managing HR professionals in multi-site situations.
• Strong understanding of general labour policies and practices.
• Successful experience in behavioural interviewing and talent acquisition.

Responsibilities

• Oversee site recruiting efforts and ensure induction and retention processes.
• Manage absence and attrition at a strategic site level.
• Ensure compliance with policies, laws and regulations.
• Provide leadership and support to operational goals.

Skills

Customer Service Focus

Excellent communication skills

Problem solving and decision making

Organisation and time management

Ability to work under pressure

Education

4-year college degree in human resources or business

Job description

A global leader in customer experience seeks an HR Manager for a fixed-term contract in Newcastle upon Tyne. The HR Manager will oversee recruitment and induction processes, manage employee relations, and ensure compliance with regulations. With 8-10 years of HR experience and a focus on strategic goals, the ideal candidate will have a relevant degree and exceptional communication skills to drive initiative and operational efficiency.