Strategic Enterprise Cybersecurity Success Manager

Intigriti; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A cybersecurity company is seeking an Enterprise Customer Success Manager. This role involves managing strategic enterprise accounts, ensuring clients gain maximum value from the services provided. Candidates should possess strong relationship management skills, deep understanding of the cybersecurity landscape, and a proven track record in customer success. The position offers competitive salary, hybrid working model, and various benefits such as healthcare and professional development programs.

Benefits

Competitive salary and uncapped commission

26 days of annual leave

Private Healthcare and Health Cash Plan

Initial home office budget

Yearly learning budget

Employer pension scheme

Qualifications

• 5 years of customer success or account management experience, 3 years focusing on enterprise clients.
• Understanding of cybersecurity landscape and compliance frameworks.
• Ability to travel up to 15% of the time.

Responsibilities

• Manage and grow strategic enterprise accounts.
• Develop and execute success plans aligned with client security needs.
• Monitor program health and provide strategic reviews.

Skills

Customer success management

Relationship management

Project management

Cybersecurity knowledge

Negotiation skills

Job description

A cybersecurity company is seeking an Enterprise Customer Success Manager. This role involves managing strategic enterprise accounts, ensuring clients gain maximum value from the services provided. Candidates should possess strong relationship management skills, deep understanding of the cybersecurity landscape, and a proven track record in customer success. The position offers competitive salary, hybrid working model, and various benefits such as healthcare and professional development programs.