Strategic Engagement and Delivery Manager

Talent Flow Partners; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global banking alliance seeks a Strategic Engagement and Delivery Manager to oversee international client onboarding and optimize business processes. The role requires strong project management skills and a deep understanding of commercial banking services. This position offers flexibility in a hybrid environment and involves collaboration with member banks on strategic initiatives. The ideal candidate should have technical fluency in IT systems and strong analytical abilities. Join this exciting opportunity to contribute to a respected banking network.

Qualifications

• Proven experience in project and program management, preferably in financial services.
• Solid understanding of commercial banking services and international client onboarding.
• Technical fluency in IT systems including front-end portals and APIs.

Responsibilities

• Manage and optimize business processes across international banking partnerships.
• Coordinate the onboarding of international clientele across member banks.
• Support front-end and back-end IT development related to onboarding.

Skills

Project Management

Banking Acumen

Technical Fluency

Analytical Ability

Soft Skills

Marketing Awareness

Education

Relevant degree or certification in Business Management, Finance, or related fields

Job description

💼 The Opportunity

Position Title: Strategic Engagement and Delivery Manager

Location: London Area, United Kingdom (Hybrid – majority remote)

Employment Type: Flexible 4 Day Week

Reporting to: Managing Director

About the Client

Our client is a global banking alliance that offers local banking services through many of the world's largest financial institutions. This unique network enables corporates, SMEs, and startups to access market-leading banking solutions across borders, supporting international expansion with seamless onboarding and operational excellence. They empower member banks to deliver exceptional service through collaborative governance, digital transformation, and strategic partnerships.

This critical role involves coordinating cross-border onboarding processes, optimizing business workflows, and supporting strategic initiatives across the network. The position offers flexibility, autonomy, and a unique opportunity to contribute to the growth of a globally respected banking network.

🎯 Key Responsibilities

The Strategic Engagement and Delivery Manager will be responsible for:

• Process Optimization & Delivery

  • Manage and optimize business processes across international banking partnerships.

  • Develop and implement project plans for strategic initiatives and digital infrastructure improvements.

  • Monitor project progress, identify risks, and ensure timely execution of deliverables.

• International Client Onboarding

  • Coordinate the onboarding of international clientele (corporates, SMEs, startups) across member banks.

  • Liaise with member banks to ensure compliance, operational clarity, and client satisfaction.

• Digital & Technical Support

  • Support front-end and back-end IT development related to onboarding and service delivery.

  • Work closely with member banks, internal teams, and third-party suppliers to ensure smooth digital integration and stakeholder alignment.

• Stakeholder Engagement & Communication

  • Facilitate cross-border collaboration and knowledge sharing among stakeholders.

  • Contribute to marketing and communications strategies within the ecosystem.

  • Prepare reports, presentations, and documentation for internal and external audiences.

  • Deliver remote demonstrations of the Bespoke Portal via Microsoft Teams to prospective member banks, adeptly tailoring messaging and articulating technical and strategic value.

🧠 Qualifications & Skills

We are looking for a candidate with a blend of commercial banking insight, project management expertise, technical fluency, and marketing awareness within an international Financial Institutions Group (FIG) context.

Essential Skills & Experience:

• Project Management: Proven experience in project and program management, preferably in financial services.

• Banking Acumen: Solid understanding of commercial banking services and international client onboarding.

• International Context: Familiarity with banking operations for corporates, SMEs, and startups in an internationalization context.

• Technical Fluency: Technical fluency in IT systems (front-end portals, back-end infrastructure, APIs, etc.).

• Soft Skills: Excellent communication and interpersonal skills for cross-functional collaboration.

• Analytical Ability: Strong analytical skills for assessing and improving business processes.

• Marketing Awareness within the FIG space, including stakeholder engagement and positioning.

• Ability to work independently in a hybrid environment with global stakeholders.

Desired:

• Relevant degree or certification in Business Management, Finance, or related fields preferred.

• Experience in banking, fintech, or financial services is highly beneficial.

• Cross-border travel may be required.

We actively welcome applications from individuals of all backgrounds and are committed to fostering diversity, inclusion, and well‑being in our organisation and beyond. If you need any assistance with your application, please feel free to reach out to a member of our team directly.