Strategic Customer Marketing Manager | Flexible Working

Nucleus Financial; City of Edinburgh, Salisbury, Glasgow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services company in Edinburgh is seeking an experienced individual to manage client communications and campaigns. This role involves developing marketing strategies that enhance customer engagement and support financial outcomes. Ideal candidates will have a strong background in communications within financial services, exceptional analytical skills, and a customer-centric approach. The position offers opportunities for professional growth and a collaborative work environment.

Benefits

Non-contributory pension

Bonus

Enhanced parental leave

Flexible working options

Qualifications

• Proven track record of creating and implementing customer marketing activities.
• In-depth knowledge of investment platforms and financial products.
• Expertise in data requirements and analysis for campaigns.

Responsibilities

• Manage delivery of client communications and campaigns.
• Develop and deliver annual and quarterly communication plans.
• Oversee platform upgrade customer mailings and stakeholder alignment.
• Deliver effective communications that reflect company branding.

Skills

Strategic thinking

Problem-solving

Customer-centric mindset

Excellent communication

Organisational skills

Analytical skills

Education

Experience within the financial services industry

Job description

A leading financial services company in Edinburgh is seeking an experienced individual to manage client communications and campaigns. This role involves developing marketing strategies that enhance customer engagement and support financial outcomes. Ideal candidates will have a strong background in communications within financial services, exceptional analytical skills, and a customer-centric approach. The position offers opportunities for professional growth and a collaborative work environment.