Store Team Leader – Elevate Customer Experience & Sales

The Midcounties Co-operative; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local cooperative in the United Kingdom is seeking a Team Leader who will motivate and support a team while ensuring outstanding customer experiences. The ideal candidate is confident, customer-focused, and resilient, capable of handling complaints with professionalism. This position may require working evenings and weekends, emphasizing the importance of teamwork and communication in achieving store targets. Join us in fostering a diverse and inclusive workplace.

Qualifications

• Able to deliver excellent store experiences and provide customer support.
• Confident and friendly with a sound understanding of products.
• Resilient and enthusiastic, helping colleagues during demanding times.

Responsibilities

• Ensure customers have a fantastic store experience.
• Motivate and support the team while leading by example.
• Take ownership of customer complaints professionally.
• Handle customer complaints professionally.

Skills

Customer focused

Excellent communication

Motivational leadership

Problem solving

Job description

A local cooperative in the United Kingdom is seeking a Team Leader who will motivate and support a team while ensuring outstanding customer experiences. The ideal candidate is confident, customer-focused, and resilient, capable of handling complaints with professionalism. This position may require working evenings and weekends, emphasizing the importance of teamwork and communication in achieving store targets. Join us in fostering a diverse and inclusive workplace.