Store Team Leader - Customer Experience & Ops

Co-op Digital; West of England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction. Ideal candidates should have strong people skills, problem-solving abilities, and flexibility in working hours. This role offers comprehensive training and attractive benefits, including discounts and a pension scheme.

Benefits

Comprehensive training

Employee discounts

Pension scheme

Qualifications

• Experience in leadership or team management.
• Ability to coach and develop team members.
• Strong customer service orientation.

Responsibilities

• Guide a dedicated team to enhance in-store service.
• Oversee daily store operations.
• Ensure high levels of customer satisfaction.

Skills

Strong people skills

Problem-solving abilities

Flexibility with hours

Job description

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction. Ideal candidates should have strong people skills, problem-solving abilities, and flexibility in working hours. This role offers comprehensive training and attractive benefits, including discounts and a pension scheme.