Store Supervisor – Part-Time (18 Hours/Week)

Heron Foods; Tees Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A growing retail chain is seeking a part-time Store Supervisor to lead store operations and support team performance. Located in Tees Valley, this role focuses on enhancing customer experience and ensuring smooth store operations. Ideal candidates will have experience in retail leadership and a hands-on approach to team management. Benefits include staff discounts, career development opportunities, and wellbeing support.

Benefits

Staff Discount

Career Development

Wellbeing Support

Long-service rewards

Qualifications

• Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader.
• The confidence to lead and the energy to drive performance.

Responsibilities

• Guide and support your team to meet store goals.
• Resolve customer queries with a solution-focused approach.
• Ensure shelves are well-stocked and organised.
• Assist with stock deliveries and back-of-house organisation.
• Take on keyholder duties including opening and closing the store.

Skills

Retail leadership experience

Strong communication

Organisational skills

Customer focus

Job description

Overview

Role overview

Step Into Retail Leadership: Store Supervisor – Part-Time (18 Hours/Week)

Location: Rift House, TS25 4HG

Pay: £12.50 per hour

Hours: 18 hours per week

Shape the Store’s Success – and Your Own

Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast-paced, hands-on environment.

Benefits

We believe in rewarding hard work and offering genuine development opportunities. Join us and enjoy:

• Staff Discount: 10% off at both Heron Foods and B&M stores
• Career Development: Access to leadership programmes like Future Flyers
• Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
• Additional Perks: Long-service rewards, exclusive colleague discounts, and more

What You’ll Be Doing

As a Store Supervisor, you'll help lead the store alongside management, ensuring smooth operations each shift. You’ll be responsible for:

• Guiding and supporting your team to meet store goals and deliver great service
• Resolving customer queries with a friendly, solution-focused approach
• Ensuring shelves are well-stocked, clean, and organised
• Assisting with stock deliveries and back-of-house organisation
• Taking on keyholder duties, including opening and closing the store as needed

A Role That Keeps You Moving

From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.

What We're Looking For

We’re after someone who brings:

• Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
• Strong communication and organisational skills
• A hands-on, team-first attitude with great customer focus
• The confidence to lead and the energy to make things happen

Also Known As

You might be looking for this role under titles like: Retail Supervisor, Team Leader, Keyholder, Assistant Store Manager, Shift Manager, Floor Manager, or Duty Manager. If you’re ready to bring your leadership experience to a growing business, this is your opportunity.

Apply Now

This vacancy may close early—so apply today and take the next step in your retail career.

At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer. We welcome applications from all backgrounds and experiences.