Store Supervisor

The Yorkshire Trading Company; Selby; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing family-owned retail business in Selby is seeking a part-time Retail Store Supervisor. The role involves assisting the store manager, training staff, and providing excellent customer service. Ideal candidates have some retail experience and strong supervisory skills, although training is provided. Benefits include 5.6 weeks of annual leave and a discount after induction.

Benefits

5.6 weeks annual leave (pro rata)

12.5% discount after induction

Workplace pension scheme

Qualifications

• Previous supervisory or people management experience is ideal, but not essential as training will be given.
• Some retail experience is required.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager in the day to day running of the store.
• Deputise in the absence of the Store Manager as key holder.
• Support in the management and training of retail colleagues.
• Handle customer questions, complaints, and issues.
• Ensure pricing is correct.

Skills

Supervisory skills

Customer service

Retail experience

Computer literate

Job description

Overview

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Selby Store. Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Work Hours

24 hours over 3 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.

Responsibilities

• Assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contribute to the team effort by accomplishing related results as needed
• Cashing up duties as and when required
• Ensure pricing is correct
• Manage tidy time
• The list above is not exhaustive

Qualifications & Experience

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
• Knowledge of cashing up procedures would be advantageous
• Computer literate
• The desire to achieve and deliver high standards

Salary & Benefits

5.6 weeks annual leave (pro rata). 12.5% Discount after a 6 week induction period. Workplace pension scheme. Job Types: Part‑time, Permanent. Salary: £12.46 per hour.

How to Apply

If you're passionate about people and sales then we would love to hear from you.