Store Supervisor

Yorkshire Trading Company Ltd; Ripon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing retail company in Ripon is seeking a Retail Store Supervisor to assist in daily operations and support team management. This part-time role requires retail experience and offers flexible hours, with responsibilities including customer service, training, and stock management. Competitive hourly wage and benefits such as annual leave and employee discounts are provided.

Benefits

5.6 weeks annual leave

12.5% discount

Workplace pension scheme

Qualifications

• Previous retail experience is required.
• Desire to achieve high standards in service.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager in daily operations.
• Deputise for Store Manager as needed.
• Support in training retail colleagues.
• Handle customer inquiries and complaints.
• Manage store displays and stock rotation.

Skills

Retail experience

Supervisory skills

Customer service

Computer literacy

Job description

Overview

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Ripon Store.

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis
• The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Responsibilities

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed
• Cashing up duties as and when required
• Ensure pricing is correct
• Manage tidy time
• The list above is not exhaustive

Essential Skills

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
• Knowledge of cashing up procedures would be advantageous
• Computer literate
• The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Details

• Job Types: Part-time, Permanent
• Part-time hours: 32 Hours over 4 days, to include some weekends on a rota basis
• Salary: £12.46 per hour