Store Shift Leader — Lead Team & Customer Service

Tesco; Hedge End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Shift Leader to oversee store operations, ensuring an excellent shopping experience for customers and effective team coordination. The role includes managing shift responsibilities, promoting a positive team culture, and implementing store improvement initiatives. Ideal candidates will exhibit strong leadership and customer service skills. This position supports a flexible work schedule with competitive pay starting at £14.76 per hour, along with additional benefits and a welcoming work environment.

Benefits

20 holiday days plus personal day

10% discount on purchases

Access to wellbeing services

Life cover and pension benefits

Uniform provided

Qualifications

• Must be at least 18 years of age to apply.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills.

Responsibilities

• Coordinate the store team to deliver excellent customer service.
• Support colleagues with daily priorities and break management.
• Open and close the store as needed.

Skills

Customer service

Team leadership

Communication

Flexibility

Problem-solving

Motivation

Job description

A leading UK retailer is seeking a Shift Leader to oversee store operations, ensuring an excellent shopping experience for customers and effective team coordination. The role includes managing shift responsibilities, promoting a positive team culture, and implementing store improvement initiatives. Ideal candidates will exhibit strong leadership and customer service skills. This position supports a flexible work schedule with competitive pay starting at £14.76 per hour, along with additional benefits and a welcoming work environment.