Store Shift Leader — Customer Focus & Team Coach

Tesco; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent retail store in Greater London is seeking a Shift Leader to enhance customer service in a fast-paced environment. You will coordinate store activities, manage shift operations, and be the main contact for colleagues in the absence of the Store Manager. This role requires excellent communication skills and a commitment to maintaining a clean and safe shopping environment. You'll play a key role in engaging with customers and ensuring staff deliver the best service possible while adapting to changing conditions.

Qualifications

• Strong communication skills to engage with customers and team.
• Experience in customer-facing roles is beneficial.
• Ability to work in a fast-paced environment and adapt to change.

Responsibilities

• Coordinate the team to deliver an excellent shopping experience.
• Manage store operations in the absence of the Store Manager.
• Ensure cleanliness and safety of the store for customers.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A prominent retail store in Greater London is seeking a Shift Leader to enhance customer service in a fast-paced environment. You will coordinate store activities, manage shift operations, and be the main contact for colleagues in the absence of the Store Manager. This role requires excellent communication skills and a commitment to maintaining a clean and safe shopping environment. You'll play a key role in engaging with customers and ensuring staff deliver the best service possible while adapting to changing conditions.