Store Shift Leader: Customer-First Coach & Ops

One Stop; Exeter; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail chain in Exeter is seeking a dedicated Shift Leader to oversee store operations. The ideal candidate will coordinate a team to ensure exceptional customer service in a fast-paced environment. Responsibilities include managing store opening hours, supporting colleagues, and ensuring compliance with health and safety protocols. Successful applicants will excel in communication, teamwork, and problem-solving, contributing to a welcoming shopping atmosphere.

Qualifications

• Strong communication skills to assist customers and colleagues effectively.
• Ability to work in a fast-paced retail environment.
• Leadership skills to coordinate a team and manage store operations.

Responsibilities

• Coordinate the team to deliver excellent shopping experiences.
• Manage store opening and closing duties.
• Serve as the main point of contact for colleagues in the absence of the Store Manager.
• Support charity and seasonal events in-store.
• Ensure the store is clean and well-presented.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading retail chain in Exeter is seeking a dedicated Shift Leader to oversee store operations. The ideal candidate will coordinate a team to ensure exceptional customer service in a fast-paced environment. Responsibilities include managing store opening hours, supporting colleagues, and ensuring compliance with health and safety protocols. Successful applicants will excel in communication, teamwork, and problem-solving, contributing to a welcoming shopping atmosphere.