Store & Pharmacy Assistant Manager — Lead, Coach, Grow

Boots; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and pharmacy chain in Leicester seeks an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. You will lead and inspire your team, ensuring business growth and efficiency through effective coaching and customer engagement. Ideal candidates will have experience in team leadership within customer-facing environments, emphasizing collaboration and adaptability to new technology. Join us to foster inclusivity and provide exceptional service.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced leave pay

Flexible benefits scheme

24/7 counselling support

Qualifications

• Experience leading a team within a customer facing setting.
• Understanding of how to achieve performance goals through team inspiration.
• Experience or confidence with new technology is a plus.

Responsibilities

• Lead the team to deliver business growth by providing customer care.
• Responsible for team performance and development through coaching.
• Deliver efficient operations in retail and pharmacy to meet customer expectations.
• Conduct regular reviews and audits for safety.
• Interpret data and trends to react to customer needs.

Skills

Team leadership

Customer service

Coaching and development

Collaborative personality

Job description

A leading retail and pharmacy chain in Leicester seeks an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. You will lead and inspire your team, ensuring business growth and efficiency through effective coaching and customer engagement. Ideal candidates will have experience in team leadership within customer-facing environments, emphasizing collaboration and adaptability to new technology. Join us to foster inclusivity and provide exceptional service.