Store Performance Planner Fixed Term Contract

Marks and Spencer; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Store Performance Planner to join their team in London. This role involves driving store performance through forecasting, analysis, and collaboration with various partners. The ideal candidate should possess strong analytical and mathematical skills, be competent in Excel, and have excellent communication abilities. Join a dynamic team where your contributions will shape the future of retail, supporting ambitious targets while fostering an inclusive environment.

Qualifications

• Growth mindset and naturally curious.
• Ability to interpret data and identify solutions.
• Strong partner management and collaboration skills.

Responsibilities

• Deliver Food Group Sales, Availability and Waste targets.
• Drive performance in stores across Workstreams and Categories.
• Deliver accurate forecasts for local events and business disruptions.
• Co-ordinate store forecasting for major business events.
• Utilize business reporting solutions for trend analysis.
• Build strong relationships across the business.

Skills

Strong analytical skills

Competent in Excel

Strong mathematical skills

Strong verbal communication

Strong written communication

Job description

Summary

We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.

We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food this is M&S Food.

All the details

As a Store Performance Planner, you play a critical role in proactively supporting our Main Chain Food Store Estate for all long‑term forecasting and changes to store demand.

A role in the Store Performance Team involves stores being at the heart of what we do; working collaboratively with Store Operations, Supply Chain, SRD, and Category teams. You will actively see opportunities to improve store sales, availability, and waste to drive positive volume and sales growth, whilst being able to quickly root cause and identify solutions to any issues.

This is an exciting role that gives you the opportunity to work alongside many functions of the business to enhance store performance.

What you’ll do

Your key accountabilities will include

• Play your part in the delivery of the Food Group Sales, Availability and Waste targets.
• Accountability for proactively driving the performance in stores across Workstreams and Categories.
• Actively see opportunities to improve sales, availability and reduce waste to drive positive business performance.
• Deliver great forecasting, such as for: local events, recapture and deflection and disruption to trade.
• Co‑ordinate store forecasting for major business events including Christmas & Easter.
• Exploit business reporting solutions and tools available to provide periodic trend analysis on performance to drive swift decision making and actions.
• Own workstreams end to end, to support stores and drive improvement across the business.
• Build on and establish great relationships across the business to create awareness and improve Store Performance.

Who you are

• Growth mindset and naturally curious.
• Strong analytical skills – ability to interpret data and identify solutions to improve performance and competent in Excel.
• Strong mathematical skills.
• Great partner management – a pivotal part of the role will involve collaborating with a range of partners.
• Strong verbal and written communication skills – being clear and concise.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.