Store Operations Manager

PPG; Torquay; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global paint company is seeking a Store Operations Manager in Torquay to oversee daily operations and ensure excellent customer service. Ideal candidates will have management experience and a positive attitude. The role includes responsibilities for stock management and staff assistance in a friendly, inclusive environment. This position offers a competitive salary and benefits, making it an attractive opportunity.

Benefits

Competitive starting salary

Bonus structure up to 42%

35 days annual leave

Company pension contributions

Private healthcare plan

Generous staff discount

Colleague recognition program

Wellbeing support program

Qualifications

• Previous management or supervisory experience is desirable.
• Experience in a customer facing environment preferred.
• Good communication and positive customer-focused attitude required.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Assist customers at the trade counter and in-store.
• Maintain store presentation and manage stock effectively.

Skills

Management or supervisor experience

Customer facing experience

Good communication skills

Understanding of IT systems

Flexibility towards working hours

Driving license

Job description

Store Operations Manager - Johnstone’s Decorating Centre

Torquay

Full time | Permanent

Position Summary

We now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Strabane store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone’s and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone’s Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup\'s Global Q12 annual colleague survey.

Why you’ll love working here…

• Competitive starting salary with yearly reviews
• Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
• 35 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
• Generous company pension contributions
• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
• Colleague recognition program that recognises and rewards our colleagues
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

As a Store Operations Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand
• Ensure your store always looks well-presented and clean
• Follow stock management procedures by taking in deliveries and keeping the shelves full

Key Skills

• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focused attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is desirable but not essential

If you meet this criteria, or if you would like to learn more about this opportunity, we would love to hear from you.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

About us

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

• We partner with customers to create mutual value.
• We are “One PPG” to the world.
• We trust our people every day, in every way.
• We make it happen.
• We run it like we own it.
• We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [e-mail].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.