Store Manager — Lead a Customer-Centric Café Team

Costa Coffee; Bristol; On-site; GBP 32,000 - 38,000; Full time

Job summary

A multinational coffee brand in Bristol seeks a Store Manager to lead the team, drive customer service excellence, and manage store performance. You will create a welcoming environment for customers while developing and training your team. Ideal candidates will have strong leadership skills, thrive under pressure, and contribute to our growth journey. Competitive salary and appealing perks are offered, making this a fantastic opportunity for ambitious individuals.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

10% matched pension contributions

Potential to earn up to £10,000 bonus

Qualifications

• Experience managing and developing successful teams.
• Ability to drive customer service culture and improve NPS.
• Strong leadership skills and the ability to thrive under pressure.

Responsibilities

• Meet customer needs and drive strong customer service culture.
• Create a welcoming environment for customers.
• Manage sales, profit, and team development effectively.

Skills

Leadership

Team development

Customer service

Sales management

Job description

A multinational coffee brand in Bristol seeks a Store Manager to lead the team, drive customer service excellence, and manage store performance. You will create a welcoming environment for customers while developing and training your team. Ideal candidates will have strong leadership skills, thrive under pressure, and contribute to our growth journey. Competitive salary and appealing perks are offered, making this a fantastic opportunity for ambitious individuals.