Store Manager - Greggs

Moto Hospitality; Carlisle; On-site; GBP 32,000 - 34,000; Full time

Job summary

A prominent hospitality organization in Carlisle seeks a Store Manager to lead a team and ensure financial targets are met. The role requires managing a fast-paced environment and delivering exceptional customer service. Ideal candidates should have a strong background in team management and budget handling, with opportunities for professional development and an annual bonus structure.

Benefits

Annual bonus up to £7,800

Colleague discount up to 60%

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in managing and leading teams in a retail or catering environment.
• Experience delivering against budgets, P&L, and cost-saving initiatives.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Ensure financial targets are met.
• Support and develop team members.
• Deliver brand standards.
• Drive high quality customer service.

Skills

Team management

Budgeting and P&L management

Relationship building

Mentoring and training

Calm under pressure

Job description

Overview

Store Manager £32,000 - £34,000 per annum DOE - 40 hours per week

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• Ability to build strong and positive relationships with stakeholders
• Experience mentoring, training, and succession planning to motivate and improve team performance
• Ability to remain calm under pressure in a challenging environment
• Career aspiration examples: assistant/general manager or manager within retail, catering or hospitality seeking the next challenge

We want to hear from you! Where our customer’s journey pauses, yours just begins. Ready to start your journey with us, Apply today. Please note internally this role is called Department Manager

Annual bonus of up to 20%, final value subject to location and performance

INDDM

Want to know what it's like to work for us? Find out from our colleague Luca