Store Manager — Drive Growth & Customer Experience (Weekend)

White Stuff Limited; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A retail fashion company located in Birmingham is seeking a Shop Manager. You will be responsible for leading the store team to enhance customer satisfaction and drive commercial success. This role involves managing KPIs, training staff, and ensuring excellent product presentation. Ideal candidates will possess a passion for retail and fashion, good leadership skills, and a drive for achieving results. A comprehensive benefits package, including discounts and generous holidays, is offered.

Benefits

Quarterly bonus opportunity

Up to 25 days holiday plus bank holidays

2 extra paid days off for volunteering

50% discount and a uniform

BUPA Medical and Dental Insurance

Healthcare cash plan and Life Assurance

Interest-free season ticket loan

Qualifications

• Experience in driving retail store success and leading a team.
• Ability to inspire others with passion and expertise.
• Strong interpersonal skills and a focus on customer satisfaction.

Responsibilities

• Manage team performance to ensure an excellent customer experience.
• Evaluate product presentation and commercial opportunities.
• Lead recruitment and staff development efforts.

Skills

Retail and Fashion passion

Team leadership

KPI management

Customer experience focus

Commercial awareness

Job description

A retail fashion company located in Birmingham is seeking a Shop Manager. You will be responsible for leading the store team to enhance customer satisfaction and drive commercial success. This role involves managing KPIs, training staff, and ensuring excellent product presentation. Ideal candidates will possess a passion for retail and fashion, good leadership skills, and a drive for achieving results. A comprehensive benefits package, including discounts and generous holidays, is offered.