Store Manager - CSM5

Costa Coffee; England; On-site; GBP 33,000 - 39,000; Full time

Job summary

A global coffee brand is seeking a Store Manager for their location in Watford. You will lead and develop a successful team while ensuring a welcoming environment for customers. The ideal candidate will have strong leadership skills, a passion for customer service, and a drive for excellence. Benefits include a potential bonus and generous discounts on food and drinks.

Benefits

50% discount on food and drinks

Access to Coca-Cola share scheme

Smart pension matched up to 10%

Quarterly and annual incentive scheme

Qualifications

• Experience managing and developing successful teams.
• Ability to perform under pressure.
• Dedicated to maintaining high standards.

Responsibilities

• Own the store and define success by meeting customer needs.
• Drive a strong customer service culture.
• Train and develop your team.

Skills

Strong leadership

Team management

Customer service

Ambitious

Job description

Overview

Store Manager - Watford Harlequin — Up to £39,000 per annum — Permanent

Location: Watford, Northamptonshire, UK

What you'll do

• Being a Store Manager means more than running a store. You'll own the store and define your success by meeting customer needs, driving a strong customer service culture to achieve positive NPS, and engaging with the local community to welcome new customers.
• Create the setting customers want to return to again and again.
• Take ownership of sales, profit, teams, and recognition with strong leadership.
• Train and develop your team to be the best they can be.

Who you are

• Strong leader with experience managing and developing successful teams
• Forward-thinker with a view to the future and the bigger picture
• Ambitious and growth-oriented
• Brand ambassador dedicated to maintaining high standards
• Performs well under pressure

Benefits and culture

• Global coffee brand with bold plans and attractive perks
• Access to Coca-Cola share scheme with matched contributions
• 50% discount on food and drinks in Costa owned stores
• Smart pension matched up to 10%
• Quarterly and annual incentive scheme with potential bonus up to £10,000 (store dependent)
• Commitment to diversity, equity and inclusion and a great place to work where you can be your real self

Additional note

For any reasonable adjustments and general queries, please get in touch with us.