Store Manager

The Building Company; Ramsgate; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent retail firm in Ramsgate is seeking a dedicated Store Manager to drive profitability and manage all aspects of store operations. The ideal candidate will have 5-10 years of retail management experience, including financial acumen and strong logistics skills. Responsibilities include managing stock levels, ensuring excellent customer service, and compliance with legislation. This is a critical role for overseeing the daily administration and sales of the store, striving to exceed all stakeholders' expectations.

Qualifications

• 5-10 years of retail experience in management.
• Minimum of 3 years in a junior-mid level management position.
• Previous industry-related experience.

Responsibilities

• Ensure profitability through effective management and budgeting.
• Oversee procurement, stock control and merchandising.
• Respond effectively to customer complaints and improve service.
• Accountable for daily operations and staff management.
• Ensure compliance with relevant legislation.

Skills

Financial acumen

Inwards and Outwards Logistics

Procurement skills

Merchandising principles

Education

Grade 12

Bachelor’s degree in commerce or equivalent experience

Financial or Management diploma

Job description

Role Overview

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company’s policies and procedures and management best practice in order to exceed all stakeholders’ expectations.

Responsibilities

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns.
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels.
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to.
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business.

Qualifications

• Grade 12
• Preferably a commerce bachelor’s degree / or equivalent experience
• Preferably Financial or Management diploma
• 5-10 years retail experience
• Minimum of 3 years in a junior-mid level management position
• Previous industry related experience
• Financial acumen
• Inwards and Outwards Logistics/Procurement skills
• Merchandising principles
• Preferably have knowledge of Occupational Health and Safety Act