Store Manager

inploi; Stoke-on-Trent; On-site; GBP 30,000 - 41,000; Full time

Job summary

A leading health and beauty retailer in Stoke-on-Trent is seeking an experienced Retail Manager to lead a passionate team. You will drive sales and create engaging in-store promotions while ensuring operational excellence. The ideal candidate has a strong retail management background, exceptional leadership skills, and a passion for customer service. Competitive salary of up to £40,500 per annum, bonuses, and other benefits offered, including 30% staff discount and career growth opportunities.

Benefits

Competitive salary

Bonus – up to 25% of salary

30% staff discount

Up to 33 days annual leave

Career growth & training opportunities

Exciting competitions and rewards

Qualifications

• Experience in managing retail operations effectively.
• Ability to inspire and motivate team members.
• Strong customer service skills to ensure satisfaction.

Responsibilities

• Lead and develop a team to deliver outstanding customer service.
• Create in-store promotions and experiences.
• Ensure operational excellence, including audits and stock management.
• Drive sales through effective merchandising.
• Oversee the smooth running of the store.

Skills

Retail management experience

Strong leadership skills

Passion for customer service

Strong decision-making skills

Results-driven mindset

Job description

Location: The Potteries Centre Hanley, Stoke On Trent ST1 1PS Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, we can discuss this further at interview. Salary: Up to £40,500 per annum

The Role

• Lead & develop a passionate team to deliver outstanding customer service & maximise performance.
• Create exciting in-store promotions and experiences.
• Ensure operational excellence, including audits, budgets, and stock management.
• Drive sales through promotions, excellent merchandising, and stock control.
• Ensure the smooth running of the store.

What you’ll need to succeed

• Retail management experience
• Strong leadership skills to inspire and motivate.
• Passion for customer service & sales.
• Strong decision-making & problem-solving skills.
• A results-driven mindset with a love for hitting targets.
• Willingness to carry out piercing services for our customers – with full training provided (Optional)

Why Superdrug?

At Superdrug, we don’t just sell health & beauty products—we create exciting shopping experiences! If you love leading teams, delivering excellent customer service, and driving sales, this is the perfect opportunity for you!

What’s in It for You?

• Competitive salary
• Bonus – up to 25% of your salary
• 30% staff discount
• Up to 33 days annual leave
• Career growth & training opportunities
• Exciting competitions, rewards & team events
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.

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